Assessor Resource

ICANWK529A
Install and manage complex ICT networks

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to information technology (IT) professionals who work in the complex computing environment of medium-sized to large companies to provide network services and resources.

This unit describes the performance outcomes, skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

design and implement a complex network that involves integrating multiple network services to meet business requirements

design and implement an appropriate security strategy for a complex network

monitor and test the performance of aspects of the solution

provide ongoing management and support of the network.

Context of and specific resources for assessment

Assessment must ensure access to:

network design and business requirements documents

a complex network or hardware and software required to build a network involving multiple servers, multiple physical locations (or simulation of) and a combination of network services

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of report that outlines design process undertaken, including challenges faced and how these were addressed

direct observation of the candidate installing and configuring components of a complex network

technical documentation detailing configuration of the complete network

verbal or written questioning of candidate to assess required skills and knowledge

evaluation of report that outlines testing procedures, test results and changes made as a result of testing

evaluation of system designed and implemented in terms of performance and suitability for business needs.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to use complex technical data to develop network designs

communication skills to consult with customers

literacy skills to:

interpret technical documentation

write reports

numeracy skills to:

take test measurements

interpret results

evaluate performance and interoperability of network services

problem-solving skills to solve a range of predictable network problems

research skills to identify, analyse and evaluate broad features of a particular business domain and best practice in networking technologies, including hardware and software to be installed

technical skills to:

implement dynamic name system (DNS), IP addressing and secure virtual private network (VPN) tunnels

install and configure application software to provide specific services

install, configure and secure server operating systems

install, configure and secure switches and routers

integrate multiple network services without conflict

set up and use network monitoring and management tools

test network functionality.

Required knowledge

firewall configuration

IP addressing and network configuration

network:

infrastructure

load-balancing for applications

security

server operating systems

service configuration, including:

DNS

dynamic host configuration protocol (DHCP)

file transfer protocol (FTP)

mail

network time protocol (NTP)

proxy

server messages block (SMB)

web

service management

troubleshooting tools and techniques, including network diagnostic utilities

user authentication and directory services

VoIP

VPN.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network components may include:

cables

digital subscriber line (DSL) modems

local area network (LAN)

modems

routers

servers

switches

WAN

wireless access point.

Network services may include:

database service

DHCP

DNS

FTP

firewall

hypertext transfer protocol (HTTP, HTTPS)

internet message access protocol (IMAP)

network file system (NFS)

NTP

post office protocol (POP)

print services

proxy

SMB

simple mail transfer protocol (SMTP)

simple network management protocol (SNMP)

transmission control protocol or internet protocol (TCP/IP).

Network resources may include:

backup and data security

business applications

collaboration tools

conferencing

data storage

databases

email

internet services

printers, faxes and scanners

streaming video

VoIP.

Security strategy may include:

automated updates:

Red Hat Network (RHN)

Windows Server Update Services (WSUS)

encryption

Firewall - demilitarised zone (DMZ)

proxy

public key infrastructure (PKI) and secure socket layer (SSL) certificates

secure remote access

server hardening

smart cards

tokens

user authentication

virus checking

VPN.

Tools may include:

cable testing

carrier connection tests

data and voice integration measurements

equipment testing

frequency analysers

network performance software

packet tracers

policing and shaping tools.

Data management services may include:

backup and recovery

disk quotas

distributed file systems

indexing

online and offline storage

storage area networks (SANs).

Integrate multiple network services may include:

Kerberos

lightweight directory access protocol (LDAP)

Samba

seamless access to Linux and Windows hosted data and services

single login to gain access to multiple services (federated authentication)

VoIP over VPN.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review network design, business requirements and latest vendor technical specifications for network components 
Research options available for providing the network functionality required 
Plan network implementation to provide network services and resources to meet business requirements 
Analyse requirements for internal and external security 
Design security strategy to meet requirements 
Implement security strategy 
Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools 
Continually monitor internal and external network access for security breaches 
Check and install cabling and associated components according to industry standards 
Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing 
Install and configure servers, routers, switches or other devices to provide name resolution 
Install and configure servers, routers, switches or other devices to provide network services 
Install and configure remote access services 
Install and configure devices to provide data management services 
Integrate multiple network services across network 
Analyse and resolve interoperability issues 
Optimise performance 
Rectify security conflicts arising from integrating services 
Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services 
Incorporate the use of a communications server to provide real-time multimedia communications 
Select common voice and videoconferencing codecs according to standards and practices 
Identify and evaluate appropriate network management tools to assist in the administration of the complex network 
Select and install network management tools according to industry and organisational standards 
Set and monitor alerts and logs 
Capture and analyse network performance data 
Implement automated server updates 
Implement desktop management policies 
Implement automated virus checking 
Use remote management tools 
Test network functionality and record results 
Record results of network functionality test 
Complete network documentation according to organisational standards 

Forms

Assessment Cover Sheet

ICANWK529A - Install and manage complex ICT networks
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I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessment Record Sheet

ICANWK529A - Install and manage complex ICT networks

Student name:

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Assessment task 1: [title] Result: Competent Not yet competent

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Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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