Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
communication skills to liaise with internal and external personnel on technical, operational and business-related matters
literacy skills to:
interpret technical documentation
write reports as required
numeracy skills to:
take test measurements and interpret results
evaluate performance and interoperability of network
planning and organisational skills to:
coordinate the process in liaison with others
plan, prioritise and monitor own work
problem-solving and contingency-management skills to:
adapt configuration procedures to requirements of network
reconfigure depending on differing operational contingencies, risk situations and environments
troubleshoot and debug WLAN issues
research skills to investigate appropriate hardware to meet requirements
technical skills to:
select and configure networking devices and assess and implement security requirements
use networking and network management tools.
codecs and their protocols for use
configuration, verification and troubleshooting procedures to undertake:
basic router operation and routing
switch with VLANs and inter-switching communications
design considerations and deployment schemes
IOS and IP networking models
procedures and techniques for implementing LAN/WAN topologies
network topologies, architectures and elements
networking standards and protocols
voice applications and protocols
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Design requirements may include:
applications for dial peer types
applications of different types of voice ports
functionality of digital signal processor (DSP)
grade of service
quality of service
requirements, complexity and types of codecs (coder-decoders):
IIBC MODE 30
ILBC MODE 20 - internet low bitrate codec
role and type of gateways
voice quality requirements.
Network elements may include:
Real time protocols may include:
compressed RTP (CRTP)
control protocol (RTCP)
real-time transport protocol (RTP)
Secure RTP (SRTP).
Signalling protocols may include:
media gateway control protocol (MGCP)
skinny client control protocol (SCCP)
session initiation protocol (SIP).
H.323 protocol suite may include:
registration, admission and status (RAS).
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.