Assessor Resource

ICANWK615A
Design and configure desktop virtualisation

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to senior networking staff responsible for increasing the sustainability of an enterprise by using desktop virtualisation technologies.

This unit describes the performance outcomes, skills and knowledge required to design and configure desktop virtualisation technologies to support an enterprise implementing a virtualisation business solution.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

design, configure and manage the implementation of virtualised enterprise desktop environment

analyse and critically evaluate features and functions of virtualised enterprise desktop environment

plan, configure and maintain application virtualisation software.

Context of and specific resources for assessment

Assessment must ensure access to:

site where industry-specific technologies may be used

industry-specific technologies currently used in industry

documents detailing workplace health and safety (WHS) standards, environmental guidelines and enterprise requirements.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of features and functions of industry-specific technologies

direct observation of candidate managing the implementation of industry-specific technologies

simulation of industry-specific uses of the industry-specific technologies.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports as required

numeracy skills to:

evaluate performance and interoperability of network

take test measurements and interpret results

planning and organisational skills to:

coordinate the configuration process in liaison with others

plan, prioritise and monitor own work

problem-solving and contingency-management skills to:

adapt configuration procedures to requirements of network

reconfigure depending on differing operational contingencies, risk situations and environments

troubleshoot virtual software components

apply solutions in networks, including virtualised desktop environments

deploy rapid solutions to problems involving virtualised desktop environment

technical skills to:

apply current best practice to implementing sustainability options through virtualisation methodologies and technologies

assess and implement virtualisation requirements

select and assess suitable virtualisation software

install, configure and manage server virtualisation

Required knowledge

overview knowledge of:

current government and industry policies and guidelines relating to developing efficient and reliable information and communications technology (ICT) environments

current technologies and processes designed to produce an efficient and reliable ICT environment

structure, function and business organisation of client

available tools and software applications required to manage virtual desktop environment

configuration of software applications required to manage virtual desktop environment

configuration required to integrate virtual machines into existing network design

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Virtualisation software vendors may include:

Citrix

KVM

Microsoft

Oracle

Parallels

VMware.

Virtualisation environment may include:

Citrix Online Plug-In

Citrix XenServer

Desktop Delivery Controller

Linux Desktop

Microsoft MED-V server, MED-V client, and MED-V management

Red Hat enterprise

Virtual Desktop Agent

Virtual Desktop Provisioning powered by Citrix Provisioning Services

VMware View Enterprise: VMware vSphere Desktop, VMware vCenter Desktop, and VMware View Manager

VMware View Premier: VMware vSphere Desktop, VMware vCenter Desktop, View Persona Management, VMware vShield Endpoint, VMware View Manager, View Client with Local Mode, VMware View Composer and VMware ThinApp

VMware View suite: VMware View Manager, VMware View Composer, and VMware ThinApp.

Design infrastructure may include:

application pools (desktop)

application pool design

authentication solution

client device access

central processing unit (CPU) allocations

desktop operating system choice

end-user session management

management infrastructure

memory allocations

networking design

pod configurations

pod and block design

security design and implementations

storage allocations

storage design.

Enterprise requirements may include:

how and what the enterprise wants regarding the work environment

preventative maintenance and diagnostic policy

problem-solving processes

roles and technical responsibilities in network management

vendor and product service level support agreements.

Specific features and functions may include:

creating images

updating software

implementing workspace policies

reporting and troubleshooting

administrating users

managing fault tolerance

managing pods

managing security features

managing profiles

managing storage

managing resource pools.

Application virtualisation software may include:

App Zero

Ceedo

Evalaze

Citrix XenApp

Novell ZENworks Application Virtualization

Microsoft Application Virtualization

Software Virtualization Solution

Spoon (former Xenocode)

VMware ThinApp.

System components may include:

Application deployment - Microsoft

Application Virtualization Management Server - Microsoft

Application Virtualization Sequencer - Microsoft

Citrix licensing server - Citrix

Citrix profiler - Citrix

Citrix web interface - Citrix

Content Share - Microsoft

File Share - VMware

Login script - VMware

Setup Capture - VMware

SQL database instant

Virtualization Client - Microsoft

Virtualization Data Store - Microsoft

Virtualization Management Console - Microsoft

Virtualization Management Web Server - Microsoft

Virtualization Streaming Server - Microsoft

XenApp Client for hosted APPS - Citrix

XenAPP Client for Streaming - Citrix

XenApp-Server - Citrix.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
. Research available desktop virtualisation software vendors 
. Evaluate desktop virtualisation environment 
. Analyse and compare features and components of desktop virtualisation environment 
. Identify desktop-specific design objectives, requirements and limitations 
. Document design infrastructure according to enterprise requirements 
. Plan the implementation and deployment using the recommended design 
. Assess desktop virtualisation software and analyse its relevance to enterprise requirements 
. Install and configure desktop virtualisation environment 
. Implement specific features and functions to provide suitable solution to identified problems 
. Implement and manage the testing process 
. Demonstrate depth of knowledge in enabling desktop virtualisation to an accepted industry standard 
. Plan the implementation and deployment of application virtualisation software 
. Configure and test application virtualisation system components 
. Maintain, update and tune system components 

Forms

Assessment Cover Sheet

ICANWK615A - Design and configure desktop virtualisation
Assessment task 1: [title]

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I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessment Record Sheet

ICANWK615A - Design and configure desktop virtualisation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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