Assessor Resource

ICAPMG401A
Support small scale IT projects

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to information and communications technology (ICT) practitioners who need to support the initiation, implementation and completion of small-scale IT projects. The projects can range across a wide range of ICT related financial, management and business areas. The provision of support within these projects is a key component of ICT environments.

This unit describes the performance outcomes, skills and knowledge required to support the management of low risk, straightforward information technology (IT) projects within an organisation.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

support the initiation, control and completion of a simple small-scale IT project

identify and apply requirements and expectations of a project.

Context of and specific resources for assessment

Assessment must ensure access to:

appropriate learning and assessment support when required

modified equipment for people with special needs

real or simulated organisation that needs to address an identified IT problem or opportunity.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate carrying out small-scale IT project work

verbal or written questioning of candidate to assess required knowledge and skills

review of reports and implementation plans prepared by candidate for the project

review of a portfolio of the project work undertaken.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills required to gather stakeholder requirements

literacy skills to create basic systems and user documentation

negotiation skills to ensure expected project outcomes are achievable

planning and organisational skills to monitor project.

Required knowledge

basic knowledge of project-management methods and tools

characteristics of technical teams

methods of communication and communication styles, including interviewing techniques

organisational values, policies and processes.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Stakeholders may include:

clients or customers (internal and external)

end user

functional areas

industry

organisation's senior management

project sponsor or funding bodies

project team

relevant interest groups

steering committee members

supplier or service provider.

Project plan may include:

acquisition strategies

budget and financial management strategy

contract management

cost estimates

evaluation criteria

expected outcomes and measurable benefits

facilities

inclusions and exclusions

information or communication strategy

intellectual property strategies

milestones

objectives

outputs or project deliverables and their acceptance criteria

people plan, including human-resource management and human-resource development

performance criteria or indicators

project control mechanisms

project governance strategy

project implementation strategy

purpose

quality assurance

quality control

rationale

required project resources

resource management

risk management

roles and responsibilities

schedule or timeline

task or work breakdown structure (WBS).

Project risks and issues may relate to:

cost:

materials costing more than planned

resources costing more than expected

scope:

additional tasks arising due to unexpected events

required tasks missed during planning

time management:

tasks taking longer than expected

under estimation of necessary effort.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm business opportunity to ensure the project objectives are understood 
Identify stakeholders and gather requirements 
Prepare a project charter or project proposal and obtain agreement from project sponsor 
Break down the requirements to identify tasks and resources needed to complete the project plan 
Compile a schedule of project tasks, including realistic timeframes and costs if required 
Allocate task responsibilities to project team members 
Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives or expectations 
Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations 
Monitor and control project risks and issues according to the agreed process 
Verify that project deliverables meet project expectations and sign off as complete 
Train users if applicable 
Prepare IT support or maintenance documents if applicable 
Obtain final project sign-off from sponsor and key stakeholders 
Document lessons learned and close the project 

Forms

Assessment Cover Sheet

ICAPMG401A - Support small scale IT projects
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICAPMG401A - Support small scale IT projects

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: