Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills required to gather stakeholder requirements
literacy skills to create basic systems and user documentation
negotiation skills to ensure expected project outcomes are achievable
planning and organisational skills to monitor project.
Required knowledge
basic knowledge of project-management methods and tools
characteristics of technical teams
methods of communication and communication styles, including interviewing techniques
organisational values, policies and processes.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Stakeholders may include: | clients or customers (internal and external) end user functional areas industry organisation's senior management project sponsor or funding bodies project team relevant interest groups steering committee members supplier or service provider. |
Project plan may include: | acquisition strategies budget and financial management strategy contract management cost estimates evaluation criteria expected outcomes and measurable benefits facilities inclusions and exclusions information or communication strategy intellectual property strategies milestones objectives outputs or project deliverables and their acceptance criteria people plan, including human-resource management and human-resource development performance criteria or indicators project control mechanisms project governance strategy project implementation strategy purpose quality assurance quality control rationale required project resources resource management risk management roles and responsibilities schedule or timeline task or work breakdown structure (WBS). |
Project risks and issues may relate to: | cost: materials costing more than planned resources costing more than expected scope: additional tasks arising due to unexpected events required tasks missed during planning time management: tasks taking longer than expected under estimation of necessary effort. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist