Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to determine business requirements
communication skills to liaise with users
literacy skills to document the process model
research skills to research current industry practice
technical skills to implement process modelling using relevant methodologies, including object-oriented cooperative process modelling and OIKOS.
Required knowledge
detailed knowledge of modelling rules and conventions with reference to naming processes and events
features and functions of process mappers, e.g. IEF, Isee, ProcessWise Workbench, ARIS, and PROTOS
features of data analysis, particularly in determining process flows
processes and techniques using logical design concepts related to designing process models.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information gathering method may include: | interviews observation questionnaires surveys. |
Modelling may include: | activity definition report (process definition) activity dependency diagram activity hierarchy diagrams (process diagrams) data flow diagrams use case diagrams. |
Client may include: | employees external organisations individuals internal departments. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist