Assessor Resource

ICASAD605A
Elicit IT requirements

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to senior business analysts in medium to large organisations who ensure that requirements elicited are complete, clear, correct and consistent, and can serve as a solid foundation for the solution to the business needs.

Their job roles combine high-level management, business and technical skills necessary to manage complex analysis efforts within the information and communications technology (ICT) industry, often as part of business critical IT projects.

This unit describes the performance outcomes, skills and knowledge required to undertake and engage stakeholders in the key task of defining IT requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan and conduct requirements elicitation activities

select and apply techniques that are appropriate to the situation

document requirements and obtain stakeholder sign-off.

Context of and specific resources for assessment

Assessment must ensure access to:

appropriate policies

current business analysis practices

tools

legislation if applicable

other documentation

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of a simulated or workplace project in a medium to large enterprise

direct observation of the candidate carrying out business analysis work

verbal or written questioning to assess required knowledge and skills

review of reports and plans prepared for the projects

evaluation of a portfolio of the project work undertaken.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to analyse:

document and system interface

others’ observations

impact of changes

communication skills to:

conduct interviews, develop surveys and questionnaires

conduct focus groups, requirements workshops, walkthroughs and to present requirements

planning and organisational skills to plan and conduct elicitation activities

technical writing skills to develop requirements documents and specifications

technical skills to develop solution concepts and prototypes.

Required knowledge

conflict-resolution and issue-management techniques

negotiation and consensus strategies

techniques to elicit and manage the gathering of requirements

risk management strategies with regard to requirements gathering, staff management and proposed systems

scope management and change control processes

version control and configuration management.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Elicitation activity may include:

brainstorming

document analysis

focus group

interview

interface analysis

observation

prototyping

workshop

survey or questionnaire.

Requirements’ attributes to aid in managing each requirement throughout its life cycle may include:

source

its value

its priority.

Appropriate form may include:

visual or audio recordings

written documents describing the outcomes, such as meeting minutes

actual or virtual whiteboards where notes are retained until they are transferred to another medium.

Review may include:

informal discussion or brainstorming

structured or facilitated workshop

use of formal review tools, such as survey or interview.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Define the specific activities and the planned dates for a particular elicitation activity 
Build a detailed schedule 
Communicate the plan to affected parties 
Conduct elicitation activity 
Monitor captured requirements against business objectives to prevent scope creep 
Capture and document requirements’ attributes 
Update process metrics as the basis for future planning 
Record elicitation outcomes in the appropriate form 
Present elicitation outcomes to stakeholders and obtain agreement 
Review the documented outputs with the stakeholders 
Confirm that own understanding reflects stakeholder intentions and preferences 

Forms

Assessment Cover Sheet

ICASAD605A - Elicit IT requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICASAD605A - Elicit IT requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: