Assessor Resource

ICASAS205A
Maintain IT system integrity

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to technical support personnel who are required to protect and secure equipment and software in a small or large office environment. Maintaining system integrity through backup and recovery procedures, virus security and implementing licensing and copyright requirements are key components of any information and communications technology (ICT) environment.

This unit describes the performance outcomes, skills and knowledge required to protect and secure stand-alone or client server environments.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

protect and secure stand-alone or networked client-server environments and operating systems according to system maintenance procedures

undertake system and file backup, recovery delete and archive according to backup and recovery procedures

check computers to ensure software compliance.

Context of and specific resources for assessment

Assessment must ensure access to:

sites with a representative range of stand-alone and networked client-server environments and operating systems

antivirus software

technical records and documentation

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate undertaking file backup and recovery

direct observation of candidate performing virus scans and virus removal

review of documented reports on backup results

review organisational backup schedules

review software licence records

verbal or written questioning to assess candidate’s knowledge of maintaining and updating virus protection software and checking computers for software copyright compliance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

clarify instructions

communicate with peers and supervisors

present information

seek assistance and expert advice

literacy skills to:

interpret user manuals, technical documentation and help functions

read and write basic workplace documents

problem-solving skills to address common operational problems when carrying out system backup and recovery

technical skills to perform:

backup and recovery operations

basic diagnostic tests in system integrity.

Required knowledge

broad knowledge of:

organisational standards regarding:

backup and recovery procedures and operations

label and store backups

current industry-accepted hardware and software products

current viruses and protection methods

diagnostic tools

inventory procedures

maintenance procedures

storage and retrieval guidelines

system performance

software copyright and general public licence (GPL) or copyright responsibilities.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Backup schedule may occur:

evenings

weekdays

weekends

monthly

yearly

or a combination.

Storage media may include:

CD and DVD

external storage devices, such as universal serial bus (USB) flash drive

internal storage devices.

Hardware may include:

networked systems

personal computers

tools to perform tape backups.

Organisational standards may include:

backup procedures

GPL and copyright licences

reporting of non-compliant software

restore and security procedures

software licence documentation

virus scanning and removal procedures.

Appropriate person may include:

authorised business representative

client

supervisor

system administrator.

Virus protection may include:

freeware

online

open source

proprietary software:

BitDefender

CA Vet Antivirus

Kaspersky Antivirus

McAfee VirusScan

Panda Antivirus

Symantec Norton Antivirus.

Operating system may include:

GNUs Not Unix (GNU)

Linux

Mac OS X

Microsoft Windows

Unix-like operating systems:

HP-UX

IBM AIX

Silicon Graphics IRIX

Sun Solaris.

Licensed software may include:

corporate licences

educational licences

freeware

open source

shareware licences

single-user licences

user-restrictive licences.

Software may include:

application:

database

internet browser

spreadsheet

word-processing

commercial

customised

in-house

programming:

assembler

compiler

development tools

system:

computer security

device drivers

operating system.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Create and review organisational backup schedule 
Determine storage media and hardware for backups 
Ensure backups are carried out according to the schedule 
Label and store backups according to organisational standards 
Maintain records of backups 
Determine and test restoration procedures according to organisational standards 
Restore data under instruction from an appropriate person 
Restore data according to organisational standards 
Document and report on backup results 
Maintain and update virus protection software according to operating system in use 
Carry out virus scanning and report detected viruses to appropriate person 
Remove viruses and update scanning software 
Identify licensed software used by the organisation 
Maintain records of licence number and location 
Monitor operation and use of licensed software where applicable 
Check personal computers and networks to ensure software compliance 
Report licensing anomalies related to software to an appropriate person 

Forms

Assessment Cover Sheet

ICASAS205A - Maintain IT system integrity
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICASAS205A - Maintain IT system integrity

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: