Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to conduct on-site inspection and audit against site specifications
communication skills to liaise with clients and other team members
literacy skills to:
document findings related to site requirements
read complex technical and non-technical information
planning and organisational skills to:
contribute to solutions and goals of a non-routine or contingency nature
transfer and collect information to gain consensus on concepts
problem-solving skills to develop strategic initiatives
technical skills to:
install cabling and other environmental equipment
manage and test hardware and software installation.
Required knowledge
current industry-accepted hardware and software products
current system's functionality
general features and capabilities of network devices
physical prerequisites needed for system installation
possible legislative requirements relating to cabling and building preservation
quality assurance practices
role of stakeholders and the degree of stakeholder involvement
vendor equipment specifications and installation requirements.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Equipment may include: | asymmetric digital subscriber line (ADSL) or cable modems external or internal storage devices hubs monitors other peripheral devices personal computers personal digital assistant (PDA) printers switches workstations. |
Appropriate person may include: | authorised business representative client supervisor. |
Hardware may include: | modems and other connectivity devices networks personal computers remote sites servers workstations. |
Software may include: | commercial applications customised in-house organisation-specific packaged. |
Client may include: | external organisations individuals internal departments internal employees. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist