Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to compare offers against organisational requirements
communication skills to:
liaise with clients and vendors on technical and operational matters
transfer and collect information and gain consensus on concepts
literacy skills to:
evaluate technical documents
prepare contracts and service agreements
prepare technical documents
numeracy skills to:
compare prices between vendors
evaluate organisational purchasing policy
planning and organisational skills to:
plan and document selection process
organise vendor demonstrations
provide warranty and after sales service.
Required knowledge
benchmarking methodologies
change-management systems
contracts in relation to supply and support
current industry-accepted hardware and software products
financial management and leasing arrangements
information-gathering techniques
quality assurance practices in relation to evaluating and recommending IT vendors
risk management in relation to evaluating and recommending IT vendors
client business domain
vendor product trends.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Method of vendor selection may include: | by tender or invitation registration of interest request for information (RFI) request for proposal (RFP). |
Client may include: | external organisations individuals internal departments internal employees. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist