Assessor Resource

ICASAS406A
Implement and hand over system components

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to project managers who supervise their project team in conducting formal testing and trials to determine whether the system satisfies its acceptance criteria. Conducting formal testing and trials is a critical aspect of hand over.

This unit describes the performance outcomes, skills and knowledge required to ensure that the system is operational prior to hand over for client use.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

confirm system integrity

confirm operational and maintenance procedures are in place and viable.

Context of and specific resources for assessment

Assessment must ensure access to:

customer computer site and system or suitable simulated system and environment

implementation plan

people involved in hand-over

project plan

SLAs

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of operational procedures for IT systems

review of maintenance guidance documentation for the installed system

evaluation of the report prepared by the officer conducting the system testing procedures and assessing test results.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to:

evaluate a range of complex test data

rigorously assess every probable event

communication skills to liaise with team members and contractors

literacy skills to:

analyse test data

interpret test results

technical skills to perform system testing.

Required knowledge

current business practices related to preparing reports, such as confirming system integrity and handing over system

current industry-accepted hardware and software products to enable the candidate to optimise the value of a supply contract

change-management systems

client-business domain

information-gathering techniques

OHS requirements related to work safety, environmental factors and ergonomic considerations

operational procedures for IT systems

project plan, including constraints, guidelines and deadlines

quality assurance practices

role of stakeholders and the degree of stakeholder involvement so that levels of responsibility in a project can be clearly defined

vendor product directions.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

System may include:

application service provider

applications

databases

gateways

internet service provider (ISP)

operating system

servers.

Components may include:

CD and DVD drives

central processing unit (CPU)

complementary metal oxide semiconductor (CMOS) battery

CPU upgrades

drives

fax or modem cards

interface cards

motherboards

random access memory (RAM) upgrades.

Client may include:

external organisation

individual

internal department

internal employee.

Service level agreements:

clearly specify and quantify service levels

identify evaluation or audit of service levels

relate to communications carriers, internet service providers (ISPs), application service providers (ASPs) and SLAs for vendor products

should consider business processes and requirements.

Appropriate person may include:

authorised business representative

client

supervisor.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Check the functioning of system components in both a stand-alone and integrated environment 
Specify shortcomings or problems and create an action plan 
Review action plan with client 
Document system components according to standards and procedures 
Identify and document operational issues and procedures 
Discuss maintenance issues with technical support and document outcomes 
Compare maintenance, operational and warranty considerations with service level agreements (SLAs) and document discrepancies 
Clarify outstanding issues with client 
Demonstrate installed system to client 
Obtain client sign-off to confirm satisfaction and acceptance of the installed system 
Discuss and confirm short-term implementation support with client 
Discuss and confirm further training needs with client 
Document needs and submit to appropriate person for action 

Forms

Assessment Cover Sheet

ICASAS406A - Implement and hand over system components
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICASAS406A - Implement and hand over system components

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: