Assessor Resource

ICAT4186B
Conduct operational acceptance tests of websites

Assessment tool

Version 1.0
Issue Date: March 2024


This unit defines the competency required to provide high level assurance that websites can be effectively and efficiently provisioned and deployed live in a systematic manner.

The following unit is linked and forms an appropriate cluster:

ICAT4194B Ensure basic website security

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

ICAT4184B

Ensure site usability for full range of users


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm the ability to prepare an operational acceptance test that measures the independent and integrated structural, content and technical components of the site.

Measurement should focus on quantitative results as much as possible and be able to be accurately evaluated against predetermined benchmarks.

To demonstrate competency in this unit the person will require access to:

Web servers

E-business website

Site server

Site server software

Analysis software

Requirements documentation

Customer relationship model

Manuals and instructions for the website

Automatic testing software

Context of and specific resources for assessment

The breadth, depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

Assessment must ensure:

Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic.

Applications may involve responsibility for, and limited organisation of, others.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICAT4194B Ensure basic website security

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts

Apply solutions to a defined range of unpredictable problems

Identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas

Identify, analyse and evaluate information from a variety of sources

Take responsibility for own outputs in relation to specified quality standards

Take limited responsibility for the quantity and quality of the output of others

Maintain knowledge of industry products and services


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Website development

Website analysis

Technical test design

Test implementation

Test evaluation

Evaluation feedback

Evaluation analysis

Required knowledge

Website architecture

Website security

Work load metrics

Technical performance measurement

Business process design

Customer and business liaison

Website accessibility and equity principles

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Test methodology may include:

unattended testing

background testing

exhaustive testing

functional testing

user acceptance testing

distributed testing performance testing

random testing

error recovery methodologies

User may include:

a person within a department

a department within the organisation

a third party

Automatic testing software may include:

spell check

links

HTML validator

CSS check, link testers

Browsers may include but is not limited to:

Netscape Navigator

Internet Explorer

Mozilla

Opera

Galleon

Phoenix

Konqueror

Lynx

Software may include but is not limited to:

commercial software applications

organisation-specific software

packaged software

in-house or customised software

Appropriate person may include:

supervisor

teacher

authorised business representative

client

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish and document testing framework and schedule 
Determine processes and functions to be tested and assign quantitative and/or qualitative performance benchmarks to each process and function 
Benchmark and document page templates, style guides and expected traffic loads 
Determine and document the test methodology 
Assemble and brief the testing panel on the conduct of the test 
Develop user/installation manuals according to target audience understanding and needs 
Test pages against style guides and templates 
Test pages for structural and content consistency 
Apply automatic testing software 
Document page gross statistics of all confirmed results of all tests 
Test installation and examples listed in manual/instructions 
Test page 'navigability' using a variety of browsers 
Test ease of use and functionality against requirements 
Test all software interface points against business and technical requirements 
Test site security and privacy against business requirements 
Test response time against business requirements 
Conduct load simulation testing using single and multiple independent browsers or automated load testing tools 
Test the website's ability to handle concurrent access 
Test conformance to applicable privacy, accessibility and acceptable usage policy standards 
Apply automatic testing software 
Collect, collate and document results from sample user and data from automated test 
Consolidate and compare results to benchmarks 
Identify results that fail to meet benchmarks and conduct site remedial iteration 
Record and document test results as the site performance baseline, against which further development or updating can be measured 
Provide evaluation feedback to appropriate person business and, if applicable, the user 
Ensure the appropriate person signs off the site prior to go live date 

Forms

Assessment Cover Sheet

ICAT4186B - Conduct operational acceptance tests of websites
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICAT4186B - Conduct operational acceptance tests of websites

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: