Assessor Resource

ICAWEB405A
Monitor traffic and compile website traffic reports

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to information technology (IT) personnel responsible for the maintenance of websites.

This unit describes the performance outcomes, skills and knowledge required to monitor website traffic and compile traffic reports as specified.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

select and install site-analysis software or internet service provider (ISP)

generate and analyse traffic reports

recommend and implement changes as required.

Context of and specific resources for assessment

Assessment must ensure access to:

analysis software

ebusiness website

web server

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate monitoring website traffic

verbal or written questioning to assess candidate’s knowledge of policy and procedures related to reporting and understanding website traffic, complex measurements and issues in the internet context

review of candidate’s traffic report.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to liaise with clients and staff

literacy skills to:

interpret standards and requirements

write technical reports

numeracy skills to interpret website traffic statistics

planning and organisational skills to develop a traffic monitoring program

technical skills to use current:

webserver logfile analysis software

traffic tracking software

forecasting methodology for identifying traffic peaks.

Required knowledge

problems and challenges that arise related to:

queues and bottlenecks

website security issues

overview knowledge of:

Australian Computer Society Code of Ethics

website copyright and intellectual property requirements

features and functionality of network device drivers

features and functionality of network operating systems

queuing systems

server design and functionality

commonwealth Privacy Act 2000

website architecture

workload metrics

features and functionality of commercially available:

log file analysis software

traffic tracking software.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Software may include:

commercial

customised

in-house

packaged.

Organisational requirements may relate to:

preventative maintenance and diagnostic policy

problem-solving processes

roles and technical responsibilities in the IT department

vendor and product service level support agreements

work environment.

Information requirements may include:

agendas

letters

memos

minutes

other business documents required by the organisation.

Hardware may include:

digital subscriber line (DSL) modems

modems or other connectivity devices

networks

personal computers

remote sites

servers

workstations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and analyse available site-analysis software according to organisational requirements and website architecture 
Choose and install the most suitable site-analysis software or internet service provider, according to vendor requirements 
Identify the required report options according to organisational requirements and website architecture 
Develop a traffic monitoring program 
Specify required traffic reports according to information requirements 
Generate required traffic reports 
Analyse reports to identify improvements to server and site performance 
Apply forecasting methodologies to predict traffic peaks 
Recommend changes in hardware and software 
Implement changes as directed 
Continue traffic monitoring program as required 

Forms

Assessment Cover Sheet

ICAWEB405A - Monitor traffic and compile website traffic reports
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAWEB405A - Monitor traffic and compile website traffic reports

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: