Assessor Resource

ICPCF202C
Handline mail

Assessment tool

Version 1.0
Issue Date: March 2024


This unit requires knowledge and skills to collate and insert irregular and bulky mail. This will involve repetitive routine and non-routine activities.

This unit describes the performance outcomes, skills and knowledge required to manually collate and insert irregular and bulky mail documents.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

manually collate and insert irregular and bulky mail or packages according to job specifications and within the production timeframe

demonstrate an ability to find and use information relevant to the task from a variety of information sources

the individual will change individual items, collate, pick and pack mail or packages and remove any spoils or faulty work.

Context of and specific resources for assessment

Assessment must ensure:

assessment may take place on the job, off the job or a combination of these

off the job assessment must be undertaken in a closely simulated workplace environment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning/observation combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

basic materials handling and use of technology skills

OHS in relation to lifting and shifting stock

literacy skills to read job specifications and document an information matching trail

basic numeracy skills to reconcile mail

effective communication with colleagues and supervisors

teamwork with colleagues and supervisors to maintain the production process

identifying problems by using random checks to ensure quality is met and reporting discrepancies

planning and organising to ensure that materials are in the correct order and collated correctly

Required knowledge

waste disposal procedures

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Matched may include:

the process of keeping together a unique insert to the addressee that goes with at least one other unique insert in the same package, or a unique insert to the addressee that goes with the address information located on the outside of the package

Matching may include:

labels added

censoring stickers to meet:

particular state and territory legislation

meet client preferences

Materials may include:

could include magazines, bulky or large paper inserts, samples in show bags, PR or promotional materials

Control of materials may include:

includes spoils, depleted stock, oversupplies and undersupplies.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
All materials required for the job are checked and confirmed against job specifications 
Materials are changed or adapted according to job specifications 
Materials are arranged in a manner that makes manual collation as easy and safe as possible 
Collated materials are correct and in sequence and any faulty materials are removed and documented 
If required, items are decollated according to job specifications 
Manual wrapping of materials is completed if required according to job specifications 
Collated data is correctly matched to addressee 
Address information is verified as accurate 
Random checks are performed to ensure quality is met 
Any discrepancies are reported to the supervisor 
Envelopes or packs are glued or sealed according to job specifications 
The total number of throughputs matches the job specifications 
The destination delivery unit rate matches the job specifications and meets Australia Post standards 
An information matching trail is documented 
Correct procedures for the control of materials are followed 
Any discrepancies are reported to the supervisor 

Forms

Assessment Cover Sheet

ICPCF202C - Handline mail
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICPCF202C - Handline mail

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: