Assessor Resource

ICPPRN386
Troubleshoot digital media

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to problem-solve failed digital media processes and products, involving logical systematic analysis to determine the source of a problem.

It applies to skilled individuals who may set up, operate and monitor equipment and machinery and who may have to prepare material and apply solutions to problems. They may also provide leadership and guidance to others, with some limited responsibility for the output of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify substandard process performance

1.1 Operation of printing device is determined to manufacturer’s specifications

1.2 Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples

1.3 Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures

1.4 Equipment outputs are inspected to determine nature of the problem

1.5 Nature of substandard performance is defined and reported

2. Identify causes of substandard performance

2.1 Causes of substandard performance are identified using a process for investigation

2.2 Records are reviewed to ensure the device had been maintained according to manufacturer’s specifications

2.3 Calibration records are reviewed to ensure system is within calibration

2.4 Appropriate test procedure, materials and equipment are verified

2.5 Performance tests are conducted as appropriate to investigation

2.6 Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance

2.7 Causes or substandard performance are isolated using the process for investigation

3. Propose corrective action

3.1 Corrective action is proposed and trialled based on investigation

3.2 Trial data is monitored to ensure outputs are consistent with normal operation

3.3 Trial results are reviewed to confirm validity of corrective action

3.4 Workplace records are maintained as required

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify substandard process performance

1.1 Operation of printing device is determined to manufacturer’s specifications

1.2 Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples

1.3 Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures

1.4 Equipment outputs are inspected to determine nature of the problem

1.5 Nature of substandard performance is defined and reported

2. Identify causes of substandard performance

2.1 Causes of substandard performance are identified using a process for investigation

2.2 Records are reviewed to ensure the device had been maintained according to manufacturer’s specifications

2.3 Calibration records are reviewed to ensure system is within calibration

2.4 Appropriate test procedure, materials and equipment are verified

2.5 Performance tests are conducted as appropriate to investigation

2.6 Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance

2.7 Causes or substandard performance are isolated using the process for investigation

3. Propose corrective action

3.1 Corrective action is proposed and trialled based on investigation

3.2 Trial data is monitored to ensure outputs are consistent with normal operation

3.3 Trial results are reviewed to confirm validity of corrective action

3.4 Workplace records are maintained as required

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Operation of printing device is determined to manufacturer’s specifications 
Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples 
Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures 
Equipment outputs are inspected to determine nature of the problem 
Nature of substandard performance is defined and reported 
Causes of substandard performance are identified using a process for investigation 
Records are reviewed to ensure the device had been maintained according to manufacturer’s specifications 
Calibration records are reviewed to ensure system is within calibration 
Appropriate test procedure, materials and equipment are verified 
Performance tests are conducted as appropriate to investigation 
Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance 
Causes or substandard performance are isolated using the process for investigation 
Corrective action is proposed and trialled based on investigation 
Trial data is monitored to ensure outputs are consistent with normal operation 
Trial results are reviewed to confirm validity of corrective action 
Workplace records are maintained as required 

Forms

Assessment Cover Sheet

ICPPRN386 - Troubleshoot digital media
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICPPRN386 - Troubleshoot digital media

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: