Assessor Resource

ICPSU516C
Set and apply quality standards

Assessment tool

Version 1.0
Issue Date: April 2024


This unit requires the individual to identify and implement quality procedures within an enterprise or large section/department.

This unit describes the performance outcomes, skills and knowledge required to set and manage quality procedures within an enterprise or large section/department.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

correct procedures are implemented within an enterprise or large section/ department to ensure that quality standards are achieved

demonstrate an ability to find and use information relevant to the task from a variety of information sources

produce a portfolio that demonstrates that each element has been carried out. This should include records of standards, and monitoring procedures and evidence that they are being effectively carried out

TWO jobs are inspected during production according to the listed Performance Criteria

evidence for assessment may be gathered from assessment of the unit of competency alone or through an integrated assessment activity.

Context of and specific resources for assessment

Assessment must ensure:

assessment may take place on the job, off the job or a combination of these. Off the job assessment must be undertaken in a closely simulated workplace environment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

OHS in relation to operating machinery such as safely switching off machinery before cleaning is started

communication of ideas and information by ensuring that all workers are aware of quality concepts and procedures and that communication flows easily between production workers and supervisors

collecting, analysing and organising information by accessing data on production processes and acceptable tolerances for different qualities of work and establishing simple guidelines for quality implementation

planning and organising activities by establishing procedures for the assessment and maintenance of quality production

teamwork when ensuring that quality assessing and reporting systems involve all workers

mathematical ideas and techniques by calculating acceptable tolerances and establishing valid sampling procedures

problem-solving skills by identifying production problems and establishing procedures to minimise their impact

use of technology by use of monitoring and diagnostic equipment, and establishment and use of production control systems

Required knowledge

quality standards

setting criteria for inspection of print quality set

quality of artwork/film bearing on the quality of the printed product

quality standards that have been set by the customer

inspection specifications against customer standards

inspection variables

quality specifications that have been set to make the product acceptable for the purpose for which it was intended

responsibility for inspection specifications

specifications that are recorded on the job sheet

specific inspection standards that have been set for printing and finishing

causes of failure

common causes of failure in each production area that need to be monitored

procedures that have you implemented to minimise the effect of these

inspection procedures

criteria for operator inspection (100%, random, periodic or continuous in-line)

result of unnecessary inspection on production output

minimum number of inspections required to avoid rejects

information that has been conveyed for the operator to rectify the problem

responsibility for evaluating the re-work of unacceptable items

method of re-work that has been determined

criteria that have been set to monitor the re-work

requirements that have been established for the inspection of re-working material to customer's specifications

cause of unacceptable items

records that are kept of acceptable and rejected items

records that are kept for the reason for the rejection

cause for the rejection

problem rectification

quality improvements

information that needs to be monitored so as to maintain standards

monitoring quality standards

enterprise improvements on the affect of quality standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Quality standards may include:

should meet client requirements and enterprise and industry standards.

Type of inspections may include:

various types of inspection techniques (ie 100%, random, periodic or continuous in-line inspection).

Enterprise procedures may include:

range of enterprise procedures within defined work area.

may include:

this unit applies to managers/supervisors responsible for quality in an enterprise or large production section.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Quality of items is determined according to job specifications and enterprise capacity 
Production proofs are prepared for client approval to determine client's requirements 
Quality standards are determined and inspection specifications set for purpose intended 
Inspection variables are determined in consultation with client, or are set to acceptable workplace standards, and are recorded in job specifications 
Type of inspection is determined according to job specifications 
Criteria for rejection are determined in consultation with machine operator and inspector/racker and recorded in job specifications 
Variation to standards is monitored and action taken to rectify the problem according to enterprise procedures 
Unsatisfactory work is separated according to pre-determined standards 
Unacceptable items are evaluated and possible methods of reworking are determined according to workplace quality standards 
Reworking is monitored according to enterprise procedures 
Reworked material/substrates is inspected to ensure previously determined requirements are met 
Production processes are evaluated to determine cause of unacceptable items 
Inspection records are maintained including number of accepted and rejected items, and cause of rejection 
Records are maintained to ensure that faulty processes are identified, recorded and corrected 
Performance is monitored to ensure product or service standards are maintained or improved 
Participation in enterprise quality improvement processes occurs, where applicable 

Forms

Assessment Cover Sheet

ICPSU516C - Set and apply quality standards
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICPSU516C - Set and apply quality standards

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: