Assessor Resource

ICPSUP389
Undertake basic root cause analysis

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to contribute to an advanced maintenance strategy.

It applies to individuals who work in an organisation and apply competitive manufacturing strategies. This involves taking responsibility for their work processes, undertaking basic root cause analysis of problems and generally contributing to overall equipment efficiency (OEE).

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise problem

1.1 Equipment/plant condition is monitored according to enterprise procedures

1.2 Product is monitored against quality standards and job specifications

1.3 Conditions/product characteristics indicative of a problem are identified

1.4 Existing work-based problem and/or practice is recognised

2. Implement quick fix

2.1 Immediate problem is controlled/contained

2.2 Quick fix is recommended within scope of competency and authority

3. Determine root cause

3.1 Range of possible causes are identified

3.2 Information is gathered to eliminate/confirm causes

3.3 Assistance is sought as required according to level of responsibility and personal capabilities

3.4 Root cause is identified based on examination of the above

4. Develop permanent solution

4.1 Range of methods of eliminating root cause/breaking the cause tree is identified

4.2 Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules

4.3 Relevant people are liaised with to confirm decision, if required

4.4 Solution is recommend/implemented within limits of competency and authority

4.5 Implementation is monitored and improvements are made as required

Evidence of the ability to:

recognise problems and undertake a root cause analysis (RCA), either alone or with assistance, and propose permanent solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain use of communication, documentation and problem solving techniques

summarise RCA methodology

outline indicators of a problem

identify principles of the process sufficient to undertake a RCA and propose solutions

explain what a 'quick fix' means

outline an analysis in conjunction with relevant analysis tools (cause/effect diagrams, Pareto Charts, 4W).

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Support field of work and include access to:

RCA via simulation or an actual project

an organisation using RCA.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise problem

1.1 Equipment/plant condition is monitored according to enterprise procedures

1.2 Product is monitored against quality standards and job specifications

1.3 Conditions/product characteristics indicative of a problem are identified

1.4 Existing work-based problem and/or practice is recognised

2. Implement quick fix

2.1 Immediate problem is controlled/contained

2.2 Quick fix is recommended within scope of competency and authority

3. Determine root cause

3.1 Range of possible causes are identified

3.2 Information is gathered to eliminate/confirm causes

3.3 Assistance is sought as required according to level of responsibility and personal capabilities

3.4 Root cause is identified based on examination of the above

4. Develop permanent solution

4.1 Range of methods of eliminating root cause/breaking the cause tree is identified

4.2 Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules

4.3 Relevant people are liaised with to confirm decision, if required

4.4 Solution is recommend/implemented within limits of competency and authority

4.5 Implementation is monitored and improvements are made as required

Evidence of the ability to:

recognise problems and undertake a root cause analysis (RCA), either alone or with assistance, and propose permanent solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain use of communication, documentation and problem solving techniques

summarise RCA methodology

outline indicators of a problem

identify principles of the process sufficient to undertake a RCA and propose solutions

explain what a 'quick fix' means

outline an analysis in conjunction with relevant analysis tools (cause/effect diagrams, Pareto Charts, 4W).

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Support field of work and include access to:

RCA via simulation or an actual project

an organisation using RCA.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Equipment/plant condition is monitored according to enterprise procedures 
Product is monitored against quality standards and job specifications 
Conditions/product characteristics indicative of a problem are identified 
Existing work-based problem and/or practice is recognised 
Immediate problem is controlled/contained 
Quick fix is recommended within scope of competency and authority 
Range of possible causes are identified 
Information is gathered to eliminate/confirm causes 
Assistance is sought as required according to level of responsibility and personal capabilities 
Root cause is identified based on examination of the above 
Range of methods of eliminating root cause/breaking the cause tree is identified 
Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules 
Relevant people are liaised with to confirm decision, if required 
Solution is recommend/implemented within limits of competency and authority 
Implementation is monitored and improvements are made as required 

Forms

Assessment Cover Sheet

ICPSUP389 - Undertake basic root cause analysis
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICPSUP389 - Undertake basic root cause analysis

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: