Assessor Resource

ICTCBL311
Install systems and equipment on customer premises

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to install customer premises cabling and equipment for indoor and outdoor installations. This may include communications applications such as telephony, broadband data, video including digital broadcasting, and computer networks including local area networks (LAN), wide area networks (WAN) and multimedia.

It applies to field officers, technicians or technical supervisors from carriers, contractors or other service providers who provide voice, data and security installation and maintenance services.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for customer premises systems and equipment installation

1.1 Prepare for given work according to relevant legislation, codes, regulations and standards

1.2 Arrange access to site according to required procedure

1.3 Inform appropriate personnel of existing and potential hazards on worksite

1.4 Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel

1.5 Develop installation plans to ensure minimal disruption to workplace and according to standards

1.6 Select suitable tools and equipment

2. Install system hardware

2.1 Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions

2.2 Confirm service interruption is within limits agreed with customer

2.3 Complete cable jumpering to distribution infrastructure and terminal equipment to specification

2.4 Document all installation drawings for customer

3. Configure and test system

3.1 Install software and, if required, configure system according to specifications

3.2 Test to verify system performance according to customer requirements

3.3 Record all test results

4. Clean up worksite and compete documentation

4.1 Remove and dispose of installation waste and debris from worksite according to environmental requirements

4.2 Restore worksite to customer’s satisfaction

4.3 Complete all installation documents and present to customer

4.4 Notify customer and obtain signoff

Evidence of the ability to:

read and interpret:

related floor plans

building plans

reflected ceiling plans

schematic drawings

install customer premises equipment

configure and test systems and equipment

apply relevant regulations and standards

comply with all related health and safety requirements and work practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and select cabling types, connectors and cabling structures

describe the connections to carrier infrastructure or equipment, such as main distribution frame (MDF) or asymmetric digital subscriber line (ADSL), multiplexer (MUX), integrated services digital network (ISDN), network termination device (NTD) or other carrier interface unit

recognise electrical and/or optical properties to be measured

explain the health and safety considerations for the works including:

electrical safety

lifting hazards

manufacturer’s requirements for safe operation of equipment

describe the equipment to be installed on the customer's premises

identify and select the test methods and performance requirements for the installation

identify typical issues and challenges that occur on the worksite.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – cabling field of work and include access to:

a site where installation of electronic equipment and customer cabling may be conducted

plant, tools and equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for customer premises systems and equipment installation

1.1 Prepare for given work according to relevant legislation, codes, regulations and standards

1.2 Arrange access to site according to required procedure

1.3 Inform appropriate personnel of existing and potential hazards on worksite

1.4 Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel

1.5 Develop installation plans to ensure minimal disruption to workplace and according to standards

1.6 Select suitable tools and equipment

2. Install system hardware

2.1 Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions

2.2 Confirm service interruption is within limits agreed with customer

2.3 Complete cable jumpering to distribution infrastructure and terminal equipment to specification

2.4 Document all installation drawings for customer

3. Configure and test system

3.1 Install software and, if required, configure system according to specifications

3.2 Test to verify system performance according to customer requirements

3.3 Record all test results

4. Clean up worksite and compete documentation

4.1 Remove and dispose of installation waste and debris from worksite according to environmental requirements

4.2 Restore worksite to customer’s satisfaction

4.3 Complete all installation documents and present to customer

4.4 Notify customer and obtain signoff

Evidence of the ability to:

read and interpret:

related floor plans

building plans

reflected ceiling plans

schematic drawings

install customer premises equipment

configure and test systems and equipment

apply relevant regulations and standards

comply with all related health and safety requirements and work practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and select cabling types, connectors and cabling structures

describe the connections to carrier infrastructure or equipment, such as main distribution frame (MDF) or asymmetric digital subscriber line (ADSL), multiplexer (MUX), integrated services digital network (ISDN), network termination device (NTD) or other carrier interface unit

recognise electrical and/or optical properties to be measured

explain the health and safety considerations for the works including:

electrical safety

lifting hazards

manufacturer’s requirements for safe operation of equipment

describe the equipment to be installed on the customer's premises

identify and select the test methods and performance requirements for the installation

identify typical issues and challenges that occur on the worksite.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – cabling field of work and include access to:

a site where installation of electronic equipment and customer cabling may be conducted

plant, tools and equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given work according to relevant legislation, codes, regulations and standards 
Arrange access to site according to required procedure 
Inform appropriate personnel of existing and potential hazards on worksite 
Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel 
Develop installation plans to ensure minimal disruption to workplace and according to standards 
Select suitable tools and equipment 
Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions 
Confirm service interruption is within limits agreed with customer 
Complete cable jumpering to distribution infrastructure and terminal equipment to specification 
Document all installation drawings for customer 
Install software and, if required, configure system according to specifications 
Test to verify system performance according to customer requirements 
Record all test results 
Remove and dispose of installation waste and debris from worksite according to environmental requirements 
Restore worksite to customer’s satisfaction 
Complete all installation documents and present to customer 
Notify customer and obtain signoff 

Forms

Assessment Cover Sheet

ICTCBL311 - Install systems and equipment on customer premises
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTCBL311 - Install systems and equipment on customer premises

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: