List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Use calendar features | 1.1 Navigate within the calendar of the personal productivity tool and schedule events and appointments 1.2 Set a reminder and customise the reminder 1.3 Customise the calendar views, menus and toolbars, and work within different views 1.4 Delete events and appointments 1.5 Customise the calendar's print options and print the calendar according to format requirements |
2. Use contact management | 2.1 Create, edit and delete contacts as required, recording information in the appropriate fields 2.2 Use contact information for email purposes according to organisational policies related to privacy 2.3 Group contacts into categories that are consistent and meaningful |
3. Use additional features | 3.1 Link activities and contacts when required 3.2 Use expense sheets, search facilities, notes and email when appropriate 3.3 Integrate the above features with other applications or the calendar and contacts list |
Evidence of the ability to:
use the calendar of the personal productivity tool to schedule events and appointments
create, edit and delete contacts
use the additional features of a particular personal productivity tool and software.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
outline organisational policies regarding:
email list
internet connection and usage policy
web etiquette
calendar and scheduling tools.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry and include access to:
a personal productivity device
organising software currently used in industry
organisational policies on internet usage.
Assessors must satisfy NVR/AQTF assessor requirements.