Assessor Resource

ICTICT418
Contribute to copyright, ethics and privacy in an ICT environment

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment.

It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Protect intellectual property

1.1 Identify current legislation and standards relating to intellectual property and copyright

1.2 Investigate current organisational copyright policy

1.3 Adhere to organisational policy and current legislation in work practices

2. Contribute to copyright policy

2.1 Contribute to the creation or updating of the organisation’s copyright policy and procedures to align with legislation and industry standards

2.2 Distribute new or revised policy and procedures to stakeholders

3. Protect rights of stakeholders

3.1 Identify and document the relevance of legislation and standards to organisational outcomes

3.2 Investigate and review organisational privacy policy and procedures

3.3 Investigate and review organisational code of ethics

3.4 Determine the integrity, confidentiality, security and availability of information as required by organisational policy

3.5 Maintain confidentiality and proprietary rights of stakeholder interests

4. Contribute to privacy policy

4.1 Contribute to the creation or updating of the organisational privacy policy and procedures to align with privacy legislation

4.2 Distribute new or revised policy and procedures to stakeholders

4.3 Implement new work procedures and collect feedback from stakeholders

4.4 Ensure the integrity, confidentiality, security and availability of information as required by organisational policy

5. Maintain privacy policy

5.1 Review work practices to ensure application of privacy policy and procedures

5.2 Maintain the integrity, confidentiality, and availability of information as required by organisational privacy policy

5.3 Review work practices to ensure system security according to organisational privacy policy

6. Contribute to creation of ethics code

6.1 Assist in developing or updating a code of ethics to align with legislation and standards for the organisation

6.2 Distribute the new ethics code to stakeholders and collect feedback

6.3 Implement new ethical work procedures and collect feedback

6.4 Review ethical work practices and feedback to ensure application of the code

7. Maintain ethics code

7.1 Perform regular checks to ensure stakeholders understand and are continuing to apply the code of ethics in the workplace

7.2 Establish a review and grievance procedure to enable confidential reporting of any ethical issues

7.3 Interview and regularly follow up with stakeholders to ensure they are receiving consistent and appropriate service in dealing with the code of ethics

Evidence of the ability to:

analyse legislation and standards relating to professional conduct and privacy in the information and communications technology (ICT) industry

contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate

contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss codes of ethics pertinent to computing industry

discuss federal and state or territory legislation and policy relevant to an ICT environment and relating to:

access and equity

copyright and intellectual property

workplace health and safety (WHS)

privacy

outline organisational communication processes and procedures

outline organisational requirements for customer service

discuss the security features of server operating systems

explain system security procedures.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

relevant organisational policies, legislation and standards documentation

industry codes of practice.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Protect intellectual property

1.1 Identify current legislation and standards relating to intellectual property and copyright

1.2 Investigate current organisational copyright policy

1.3 Adhere to organisational policy and current legislation in work practices

2. Contribute to copyright policy

2.1 Contribute to the creation or updating of the organisation’s copyright policy and procedures to align with legislation and industry standards

2.2 Distribute new or revised policy and procedures to stakeholders

3. Protect rights of stakeholders

3.1 Identify and document the relevance of legislation and standards to organisational outcomes

3.2 Investigate and review organisational privacy policy and procedures

3.3 Investigate and review organisational code of ethics

3.4 Determine the integrity, confidentiality, security and availability of information as required by organisational policy

3.5 Maintain confidentiality and proprietary rights of stakeholder interests

4. Contribute to privacy policy

4.1 Contribute to the creation or updating of the organisational privacy policy and procedures to align with privacy legislation

4.2 Distribute new or revised policy and procedures to stakeholders

4.3 Implement new work procedures and collect feedback from stakeholders

4.4 Ensure the integrity, confidentiality, security and availability of information as required by organisational policy

5. Maintain privacy policy

5.1 Review work practices to ensure application of privacy policy and procedures

5.2 Maintain the integrity, confidentiality, and availability of information as required by organisational privacy policy

5.3 Review work practices to ensure system security according to organisational privacy policy

6. Contribute to creation of ethics code

6.1 Assist in developing or updating a code of ethics to align with legislation and standards for the organisation

6.2 Distribute the new ethics code to stakeholders and collect feedback

6.3 Implement new ethical work procedures and collect feedback

6.4 Review ethical work practices and feedback to ensure application of the code

7. Maintain ethics code

7.1 Perform regular checks to ensure stakeholders understand and are continuing to apply the code of ethics in the workplace

7.2 Establish a review and grievance procedure to enable confidential reporting of any ethical issues

7.3 Interview and regularly follow up with stakeholders to ensure they are receiving consistent and appropriate service in dealing with the code of ethics

Evidence of the ability to:

analyse legislation and standards relating to professional conduct and privacy in the information and communications technology (ICT) industry

contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate

contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss codes of ethics pertinent to computing industry

discuss federal and state or territory legislation and policy relevant to an ICT environment and relating to:

access and equity

copyright and intellectual property

workplace health and safety (WHS)

privacy

outline organisational communication processes and procedures

outline organisational requirements for customer service

discuss the security features of server operating systems

explain system security procedures.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

relevant organisational policies, legislation and standards documentation

industry codes of practice.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify current legislation and standards relating to intellectual property and copyright 
Investigate current organisational copyright policy 
Adhere to organisational policy and current legislation in work practices 
Contribute to the creation or updating of the organisation’s copyright policy and procedures to align with legislation and industry standards 
Distribute new or revised policy and procedures to stakeholders 
Identify and document the relevance of legislation and standards to organisational outcomes 
Investigate and review organisational privacy policy and procedures 
Investigate and review organisational code of ethics 
Determine the integrity, confidentiality, security and availability of information as required by organisational policy 
Maintain confidentiality and proprietary rights of stakeholder interests 
Contribute to the creation or updating of the organisational privacy policy and procedures to align with privacy legislation 
Distribute new or revised policy and procedures to stakeholders 
Implement new work procedures and collect feedback from stakeholders 
Ensure the integrity, confidentiality, security and availability of information as required by organisational policy 
Review work practices to ensure application of privacy policy and procedures 
Maintain the integrity, confidentiality, and availability of information as required by organisational privacy policy 
Review work practices to ensure system security according to organisational privacy policy 
Assist in developing or updating a code of ethics to align with legislation and standards for the organisation 
Distribute the new ethics code to stakeholders and collect feedback 
Implement new ethical work procedures and collect feedback 
Review ethical work practices and feedback to ensure application of the code 
Perform regular checks to ensure stakeholders understand and are continuing to apply the code of ethics in the workplace 
Establish a review and grievance procedure to enable confidential reporting of any ethical issues 
Interview and regularly follow up with stakeholders to ensure they are receiving consistent and appropriate service in dealing with the code of ethics 

Forms

Assessment Cover Sheet

ICTICT418 - Contribute to copyright, ethics and privacy in an ICT environment
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Assessment Record Sheet

ICTICT418 - Contribute to copyright, ethics and privacy in an ICT environment

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