List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Determine audit criteria | 1.1 Investigate the system or product for which the quality audit is being performed to understand its functionality 1.2 Determine the objectives to be achieved by the quality audit 1.3 Determine the scope of the quality audit 1.4 Develop a list of audit criteria and quality benchmarks 1.5 Develop a metric to classify the audit criteria 1.6 Determine the audit technique or methodology to be followed 1.7 Examine and detail the resources available to carry out the audit 1.8 Document the objectives, scope, criteria, technique and resources in an audit plan |
2. Audit aspects of the final system | 2.1 Use the audit criteria to collect evidence about the functionality and quality of the final system, including documentation 2.2 Use a checklist to monitor audit progress 2.3 Document audit outcomes as the audit progresses |
3. Review and confirm contract and specifications | 3.1 Review system contract against audit outcomes 3.2 Compare system functionality against audit outcomes and system contract 3.3 Identify items of noncompliance where audit outcomes do not meet performance targets or fall short of contract requirements 3.4 Review system procedures for corrective action 3.5 Document items of non-compliance and proposed corrective action |
Evidence of the ability to:
determine audit criteria
conduct an audit
review system procedures for non-compliance
propose corrective actions.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
outline acceptance criteria
translate detailed design principles and specification standards
discuss fault tolerance technologies
describe the process of quality audits
discuss quality levels, both generally and as required by the organisation.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:
audit tools
documentation guidelines
relevant standards and benchmarks
service level agreement (SLA)
archive policies
acceptance criteria
ICT security specifications
live system, including database, system files and designed interface
technical specifications of system.
Assessors must satisfy NVR/AQTF assessor requirements.