Assessor Resource

ICTICT804
Direct ICT in a supply chain

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to direct the effective use of information and communications technology (ICT), in support of critical supply chain processes.

It applies to individuals who work in high-level management positions and lead the analysis, implementation and management of emerging, and converging, ICTs as they are integrated into the business process to support the organisational strategic goals of medium to large organisations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the current or proposed supply chain infrastructure

1.1 Critically evaluate the key principles of supply chain management

1.2 Identify the supply chain processes in the organisation, from operational and business perspectives

1.3 Identify and review, management and operational links to external organisations

1.4 Identify current supply chains, network processes, service and performance objectives

2. Direct ICT strategy to support supply chain processes

2.1 Develop a strategy to align ICT technical resources with the identified supply chain processes

2.2 Build a communication model to improve the integration, and sharing of, critical business information between decision-makers and the operations and technical divisions

2.3 Identify the key performance indicators that will track progress against the strategic company objectives

3. Lead the risk management of supply chain ICT support services

3.1 Lead the development of a strategy for the risk assessment of internal, and external, supply chain processes

3.2 Assess the risk assessment strategy, to ensure that it complies with organisational policy

3.3 Mitigate identified risks

4. Direct the quality assurance processes for supply chain ICT support services

4.1 Implement strategies to monitor the performance levels of supply chain ICT support services

4.2 Ensure the continuous improvement of supply chain ICT support services

Evidence of the ability to:

develop strategic directions for supply chain management in alignment with the organisational goals

develop a strategy and key performance indicators for supply chain processes

lead the development of a risk analysis strategy for a supply chain

ensure that procedures identifying where risk occurs, and the measures needed to mitigate such risk, are developed and implemented

ensure that a continuous improvement plan, for the information and communications technology (ICT) support of supply chain processes, is developed and implemented.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the typical supply chain models, and describe their management and business process integration

discuss business continuity issues for the organisation

describe the impact on the supply chain of the organisation’s industry and current functionality, including the existing data and information systems

summarise the organisation's internal and external dependencies, and interdependencies

review and outline the organisational policies and procedures, including the risk-management strategy

describe past and current, internal, external and industry disruptions that may impact on the supply chain

outline the relevant legislation and regulations that impact on business continuity including:

workplace health and safety (WHS)

environment

duty of care

contracts

business and company law

freedom of information

industrial relations

privacy and confidentiality

due diligence

records management.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

relevant strategic-level enterprise, including:

planning

financial

ICT infrastructure

codes of practice, legislation and regulations

organisational policies and procedures.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the current or proposed supply chain infrastructure

1.1 Critically evaluate the key principles of supply chain management

1.2 Identify the supply chain processes in the organisation, from operational and business perspectives

1.3 Identify and review, management and operational links to external organisations

1.4 Identify current supply chains, network processes, service and performance objectives

2. Direct ICT strategy to support supply chain processes

2.1 Develop a strategy to align ICT technical resources with the identified supply chain processes

2.2 Build a communication model to improve the integration, and sharing of, critical business information between decision-makers and the operations and technical divisions

2.3 Identify the key performance indicators that will track progress against the strategic company objectives

3. Lead the risk management of supply chain ICT support services

3.1 Lead the development of a strategy for the risk assessment of internal, and external, supply chain processes

3.2 Assess the risk assessment strategy, to ensure that it complies with organisational policy

3.3 Mitigate identified risks

4. Direct the quality assurance processes for supply chain ICT support services

4.1 Implement strategies to monitor the performance levels of supply chain ICT support services

4.2 Ensure the continuous improvement of supply chain ICT support services

Evidence of the ability to:

develop strategic directions for supply chain management in alignment with the organisational goals

develop a strategy and key performance indicators for supply chain processes

lead the development of a risk analysis strategy for a supply chain

ensure that procedures identifying where risk occurs, and the measures needed to mitigate such risk, are developed and implemented

ensure that a continuous improvement plan, for the information and communications technology (ICT) support of supply chain processes, is developed and implemented.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the typical supply chain models, and describe their management and business process integration

discuss business continuity issues for the organisation

describe the impact on the supply chain of the organisation’s industry and current functionality, including the existing data and information systems

summarise the organisation's internal and external dependencies, and interdependencies

review and outline the organisational policies and procedures, including the risk-management strategy

describe past and current, internal, external and industry disruptions that may impact on the supply chain

outline the relevant legislation and regulations that impact on business continuity including:

workplace health and safety (WHS)

environment

duty of care

contracts

business and company law

freedom of information

industrial relations

privacy and confidentiality

due diligence

records management.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

relevant strategic-level enterprise, including:

planning

financial

ICT infrastructure

codes of practice, legislation and regulations

organisational policies and procedures.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Critically evaluate the key principles of supply chain management 
Identify the supply chain processes in the organisation, from operational and business perspectives 
Identify and review, management and operational links to external organisations 
Identify current supply chains, network processes, service and performance objectives 
Develop a strategy to align ICT technical resources with the identified supply chain processes 
Build a communication model to improve the integration, and sharing of, critical business information between decision-makers and the operations and technical divisions 
Identify the key performance indicators that will track progress against the strategic company objectives 
Lead the development of a strategy for the risk assessment of internal, and external, supply chain processes 
Assess the risk assessment strategy, to ensure that it complies with organisational policy 
Mitigate identified risks 
Implement strategies to monitor the performance levels of supply chain ICT support services 
Ensure the continuous improvement of supply chain ICT support services 

Forms

Assessment Cover Sheet

ICTICT804 - Direct ICT in a supply chain
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Assessment Record Sheet

ICTICT804 - Direct ICT in a supply chain

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: