List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Facilitate the elicitation of stakeholder business requirements for enhancements | 1.1 Review the business requirements documentation, and ensure that it is complete and according to enterprise standards 1.2 Ensure that the proposed project benefits align with strategic directions 1.3 Determine the scope, complexity, deliverables, and time lines of the business process enhancements to be undertaken |
2. Prioritise the enhancements that add value to business operations | 2.1 Research the business operations necessary to analyse the business domain 2.2 Negotiate the requirements definition with stakeholders 2.3 Develop a process for addressing change requests in a dynamic environment |
3. Provide the interface between technical and business stakeholders | 3.1 Facilitate the selection of a modelling tool for a business system 3.2 Facilitate the selection of information-gathering tools 3.3 Ensure that the requirements-analysis content addresses the project objectives 3.4 Participate in the development of a technical specification |
Evidence of the ability to:
facilitate a strategy to align information and communications technology (ICT) services, with the organisational goals
lead the development of a strategy for risk assessment, including security for ICT assets, and ensure that the measures required to mitigate risk are applied
produce contingency plans for business continuity
ensure warning systems, and an ongoing process that includes regular or programmed reviews of the risk profile
lead the development of a strategy for the implementation of the appropriate processes and procedures, to ensure that quality expectations are met.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
summarise AS/NZS ISO 31000:2009 "risk management requirements"
explain application of security products
review business continuity issues for the organisation
review the organisation’s industry and current functionality, including the existing data and information systems
review the organisation's internal and external dependencies, and interdependencies
outline the organisational policies and procedures, including the risk management strategy
review and outline documented industry disruptions.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:
relevant strategic level enterprise documentation, including:
planning
financial
ICT infrastructure
standards, codes of practice, legislation and regulations.
Assessors must satisfy NVR/AQTF assessor requirements.