Assessor Resource

ICTNWK301
Provide network systems administration

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to technically manage the elements of a network, including contributing to a disaster recovery plan.

It applies to individuals working as frontline technical support personnel responsible for administering a network.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Provide client access and security

1.1 Provide logons, passwords and applications file access to users, and prepare the documentation in line with organisational requirements

1.2 Examine the records of user accounts, to determine access privileges and usage

1.3 Take the necessary action to ensure the maintenance of system integrity and security

2. Provide the input into and disseminate the disaster recovery plan

2.1 Provide input into the organisation's disaster recovery plan

2.2 Disseminate the disaster recovery plan to users, as required

3. Monitor the network performance

3.1 Perform the diagnostic tests associated with administering the network or system

3.2 Analyse and respond to diagnostic information

3.3 Monitor software usage, including any inappropriate or illegal use

3.4 Delete any illegal software from the system

3.5 Monitor the hardware response time, and other performance indicators

3.6 Determine and action, methods for improving the network and systems efficiency, according to the organisational guidelines

Evidence of the ability to:

sustain the operation of the network through the maintenance of network integrity, and by performing diagnostic tests

contribute to the formulation of a disaster recovery plan, and provide the client with an optimised network that complies with the organisational guidelines

implement network and systems efficiency, according to organisational guidelines

provide the appropriate access to the network for users

maintain, limit or enhance user access, according to authorised requests.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the network’s operating system

outline the different approaches to backing-up, and restoring, computer data

describe the key elements contained in a disaster recovery policy

describe the features of network file and folder permissions

outline the vendor service-level agreement

summarise operating systems supported by the organisation, their functions and basic features

outline the organisation’s access and security procedures

identify and describe the organisational and technical systems

describe the organisational procedures for protection against, and elimination, of computer viruses

describe the policies and procedures for deleting, restoring and archiving files

describe the procedures for creating logons

outline the security, and network, guidelines and procedures

state the responsibilities for software copyright.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a live network

systems administration tools currently used in the industry

the organisational policy and procedures

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Provide client access and security

1.1 Provide logons, passwords and applications file access to users, and prepare the documentation in line with organisational requirements

1.2 Examine the records of user accounts, to determine access privileges and usage

1.3 Take the necessary action to ensure the maintenance of system integrity and security

2. Provide the input into and disseminate the disaster recovery plan

2.1 Provide input into the organisation's disaster recovery plan

2.2 Disseminate the disaster recovery plan to users, as required

3. Monitor the network performance

3.1 Perform the diagnostic tests associated with administering the network or system

3.2 Analyse and respond to diagnostic information

3.3 Monitor software usage, including any inappropriate or illegal use

3.4 Delete any illegal software from the system

3.5 Monitor the hardware response time, and other performance indicators

3.6 Determine and action, methods for improving the network and systems efficiency, according to the organisational guidelines

Evidence of the ability to:

sustain the operation of the network through the maintenance of network integrity, and by performing diagnostic tests

contribute to the formulation of a disaster recovery plan, and provide the client with an optimised network that complies with the organisational guidelines

implement network and systems efficiency, according to organisational guidelines

provide the appropriate access to the network for users

maintain, limit or enhance user access, according to authorised requests.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the network’s operating system

outline the different approaches to backing-up, and restoring, computer data

describe the key elements contained in a disaster recovery policy

describe the features of network file and folder permissions

outline the vendor service-level agreement

summarise operating systems supported by the organisation, their functions and basic features

outline the organisation’s access and security procedures

identify and describe the organisational and technical systems

describe the organisational procedures for protection against, and elimination, of computer viruses

describe the policies and procedures for deleting, restoring and archiving files

describe the procedures for creating logons

outline the security, and network, guidelines and procedures

state the responsibilities for software copyright.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a live network

systems administration tools currently used in the industry

the organisational policy and procedures

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Provide logons, passwords and applications file access to users, and prepare the documentation in line with organisational requirements 
Examine the records of user accounts, to determine access privileges and usage 
Take the necessary action to ensure the maintenance of system integrity and security 
2.1 Provide input into the organisation's disaster recovery plan 
Disseminate the disaster recovery plan to users, as required 
Perform the diagnostic tests associated with administering the network or system 
Analyse and respond to diagnostic information 
Monitor software usage, including any inappropriate or illegal use 
Delete any illegal software from the system 
Monitor the hardware response time, and other performance indicators 
Determine and action, methods for improving the network and systems efficiency, according to the organisational guidelines 

Forms

Assessment Cover Sheet

ICTNWK301 - Provide network systems administration
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTNWK301 - Provide network systems administration

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: