List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan, implement and test an enterprise email solution | 1.1 Plan implementation to provide mail services to meet business requirements 1.2 Prepare existing network for mail server installation 1.3 Install and configure mail servers 1.4 Configure users, mailboxes, address lists, distribution lists and user constraints 1.5 Configure mail-client access 1.6 Configure message integrity and anti-spam, antivirus and anti-phishing measures 1.7 Configure message transport to deliver mail within and outside enterprise 1.8 Monitor mail system performance 1.9 Implement measures to provide high availability and data recovery 1.10 Test functionality |
2. Plan, implement and test remote access to email | 2.1 Plan remote access to mail 2.2 Configure mail system to provide remote access 2.3 Test remote mail access |
3. Plan, implement and test an enterprise web portal or content management solution | 3.1 Plan namespace and server roles, and deploy web portal or content management software 3.2 Configure access and security 3.3 Configure network infrastructure 3.4 Manage design and customisation of portal and related services 3.5 Monitor performance and logs 3.6 Implement measures to provide high availability and disaster recovery 3.7 Test functionality |
4. Plan, implement and test business collaboration tools | 4.1 Plan namespace and server roles, and deploy business collaboration software 4.2 Configure access and security 4.3 Configure network infrastructure 4.4 Customise to meet business requirements 4.5 Monitor performance and logs 4.6 Implement measures to provide high availability and disaster recovery 4.7 Test functionality |
Evidence of the ability to:
plan and implement an enterprise mail system
plan and implement an enterprise web portal or content management system
design and implement business collaboration tools
configure network, servers and application software to provide optimal performance, meet security requirements and avoid known conflicts
configure applications to meet customisation requirements
monitor and test the performance of aspects of the solution.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
identify and describe the features of a mail server application
describe business collaboration tools
explain the purpose and use of web portal or content management software
outline the importance of administering database servers to support portal applications
describe the key principles of data protection, including:
backup and restoration
firewall configuration
security and authentication practices
describe the important features of administering a network, including:
load balancing for applications
server or directory administration
infrastructure
web server administration.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:
site where server applications can be installed
networked servers
workstations
switch
wide area network (WAN) service point of presence.
Assessors must satisfy NVR/AQTF assessor requirements.