Assessor Resource

ICTNWK506
Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.

It applies to individuals with excellent communication skills who are working as help desk technicians and network support technicians.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install medium enterprise WAN links

1.1 Prepare for given work according to legislation, work health and safety (WHS) codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select network elements required to be installed to meet technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

2. Configure WAN links

2.1 Determine different methods for connecting to a wide area network (WAN)

2.2 Configure and verify a basic serial WAN configuration

2.3 Configure and verify at least two WAN protocols

2.4 Determine virtual private network (VPN) technology

2.5 Configure and verify a site-to-site VPN

2.6 Determine asymmetric digital subscriber line (ADSL) technology

2.7 Configure and verify an ADSL connection

3. Configure and verify IP services on a router

3.1 Determine the operation and benefits of using dynamic host configuration protocol (DHCP)

3.2 Configure and verify DHCP operation on a router

3.3 Implement static and dynamic addressing services for hosts in a local area network (LAN) environment

3.4 Determine the basic operation of network address translation (NAT)

3.5 Configure NAT for given network requirements

3.6 Implement and verify NAT in a medium sized enterprise branch office network

3.7 Describe the basic operation and configuration of internet protocol version 6 (IPv6)

4. Secure a network using router services

4.1 Determine the purpose and types of access control lists (ACLs)

4.2 Configure and apply ACLs based on network filtering requirements

4.3 Configure and apply ACLs to provide secure access to the router

5. Troubleshoot medium enterprise WAN links

5.1 Troubleshoot WAN implementation issues

5.2 Rectify WAN problems

5.3 Document solutions

Evidence of the ability to:

plan and prepare for the wide area network (WAN) link installation task

install and configure WAN links

configure and troubleshoot the following internet protocol (IP) services:

network address translation (NAT)

dynamic host configuration protocol (DHCP)

access control lists (ACLs)

configure and troubleshoot ADSL links

configure and troubleshoot VPNs

document solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the basic operation and configuration of internet protocol version 6 (IPv6)

identify and describe typical router setup and operations, including:

ACLs

router calling line identification (CLI) configuration

router debug commands

explain typical problems and solutions with WAN link installations.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where network installation may be conducted

hardware and software

organisational guidelines

computers

WAN service point of presence.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install medium enterprise WAN links

1.1 Prepare for given work according to legislation, work health and safety (WHS) codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select network elements required to be installed to meet technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

2. Configure WAN links

2.1 Determine different methods for connecting to a wide area network (WAN)

2.2 Configure and verify a basic serial WAN configuration

2.3 Configure and verify at least two WAN protocols

2.4 Determine virtual private network (VPN) technology

2.5 Configure and verify a site-to-site VPN

2.6 Determine asymmetric digital subscriber line (ADSL) technology

2.7 Configure and verify an ADSL connection

3. Configure and verify IP services on a router

3.1 Determine the operation and benefits of using dynamic host configuration protocol (DHCP)

3.2 Configure and verify DHCP operation on a router

3.3 Implement static and dynamic addressing services for hosts in a local area network (LAN) environment

3.4 Determine the basic operation of network address translation (NAT)

3.5 Configure NAT for given network requirements

3.6 Implement and verify NAT in a medium sized enterprise branch office network

3.7 Describe the basic operation and configuration of internet protocol version 6 (IPv6)

4. Secure a network using router services

4.1 Determine the purpose and types of access control lists (ACLs)

4.2 Configure and apply ACLs based on network filtering requirements

4.3 Configure and apply ACLs to provide secure access to the router

5. Troubleshoot medium enterprise WAN links

5.1 Troubleshoot WAN implementation issues

5.2 Rectify WAN problems

5.3 Document solutions

Evidence of the ability to:

plan and prepare for the wide area network (WAN) link installation task

install and configure WAN links

configure and troubleshoot the following internet protocol (IP) services:

network address translation (NAT)

dynamic host configuration protocol (DHCP)

access control lists (ACLs)

configure and troubleshoot ADSL links

configure and troubleshoot VPNs

document solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the basic operation and configuration of internet protocol version 6 (IPv6)

identify and describe typical router setup and operations, including:

ACLs

router calling line identification (CLI) configuration

router debug commands

explain typical problems and solutions with WAN link installations.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where network installation may be conducted

hardware and software

organisational guidelines

computers

WAN service point of presence.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given work according to legislation, work health and safety (WHS) codes, regulations and standards 
Arrange access to the site according to required procedure 
Review existing network design documentation to ensure it is current and complete 
Select network elements required to be installed to meet technical requirements 
Contact vendors and service suppliers to obtain specifications and availability of identified components 
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client 
Liaise with appropriate person to obtain approval for the plans, including security clearance and timing 
Determine different methods for connecting to a wide area network (WAN) 
Configure and verify a basic serial WAN configuration 
Configure and verify at least two WAN protocols 
Determine virtual private network (VPN) technology 
Configure and verify a site-to-site VPN 
Determine asymmetric digital subscriber line (ADSL) technology 
Configure and verify an ADSL connection 
Determine the operation and benefits of using dynamic host configuration protocol (DHCP) 
Configure and verify DHCP operation on a router 
Implement static and dynamic addressing services for hosts in a local area network (LAN) environment 
Determine the basic operation of network address translation (NAT) 
Configure NAT for given network requirements 
Implement and verify NAT in a medium sized enterprise branch office network 
Describe the basic operation and configuration of internet protocol version 6 (IPv6) 
Determine the purpose and types of access control lists (ACLs) 
Configure and apply ACLs based on network filtering requirements 
Configure and apply ACLs to provide secure access to the router 
Troubleshoot WAN implementation issues 
Rectify WAN problems 
Document solutions 

Forms

Assessment Cover Sheet

ICTNWK506 - Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTNWK506 - Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: