List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan the strategies to monitor and troubleshoot the performance of the enterprise’s virtual computing environment | 1.1 Develop a plan to monitor the virtual environment to ensure its availability and optimal performance, according to the enterprise requirements 1.2 Identify the virtual environment’s critical activity level, and assign resources as needed 1.3 Review the system’s logs and alerts, in order to facilitate virtual environment tuning |
2. Manage virtual environment performance to ensure full resource optimisation | 2.1 Monitor and diagnose the memory central processing unit (CPU) and distributed power management performance 2.2 Review the storage and cluster performance, in order to maximise operational efficiency 2.3 Monitor tasks, events and alarms, and network activity, and make relevant adjustments to ensure optimal operation |
3. Analyse and troubleshoot the virtual environments | 3.1 Review virtual machine capacity, application, storage, input and output (I/O) performance, to identify and resolve any performance issues 3.2 Test, analyse and troubleshoot, identified virtual network problems 3.3 Analyse and troubleshoot, high availability to ensure that the virtual machines are running at optimal performance levels 3.4 Consult with the virtualisation software vendors to provide solutions, where required |
4. Diagnose virtual environment faults and provide solutions | 4.1 Use virtualisation client and server management software tools, to help diagnose any virtual environment problems 4.2 Install and configure external virtualisation management tools, to help diagnose any virtual environment problems 4.3 Use system logs and alerts to collect and analyse errors 4.4 Evaluate problems using log files and alerts |
Evidence of the ability to:
monitor the enterprise’s virtual computing environment, using the correct management tools
configure the enterprise’s virtual computing environment to operate at an optimal performance level
troubleshoot problems in the virtual computing environment, using the relevant management tools.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
identify and review, current government and industry policies, and guidelines, relating to the development of efficient and reliable, information and communications technology (ICT) environments
define the current technologies, and processes, designed to produce an efficient and reliable ICT environment
specify the structure, functions and business organisation of the client
identify and apply, the available tools and software applications required to manage virtual machines
specify the configuration of software applications required to manage virtual machines
specify the configuration required to integrate virtual machines, into an existing network design.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:
a site or prototype, where virtual machine environments may be implemented
the network’s technical requirements
a range of suitable software.
Assessors must satisfy NVR/AQTF assessor requirements.