Assessor Resource

ICTNWK610
Design and build integrated VoIP networks

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to design and build an internet protocol (IP) based integrated voice network for small-to-medium enterprises.

It applies to individuals with advanced information and communications technology (ICT) skills who are working as voice over internet protocol (VoIP) network support specialists, VoIP network engineers and VoIP systems installers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan design concepts of a voice network for specified voice quality

1.1 Determine the design requirements of an IP-based voice network, including the choice of network elements

1.2 Evaluate the various applications of real-time protocols and of signalling protocols for an appropriate gateway

1.3 Design a site numbering plan, including digit manipulation and path selection process

1.4 Plan and assign calling privileges as required

1.5 Predict VoIP call flow and potential impact on voice quality considerations and network performance

2. Design, configure implement and test voice protocols and interoperation of VoIP communications network

2.1 Produce the design layout of the voice network according to the design requirements

2.2 Design and configure a gateway and a gatekeeper to using H.323 protocol suite for dial plan resolution and call admission control for the network

2.3 Configure and test the use of real-time protocols, call management protocols and gateway signalling protocol in the network design

2.4 Analyse the function and interoperation of gatekeepers within an IP communications network

3. Design, configure and test a VoIP IP-to-IP call system

3.1 Analyse the IP-to-IP gateway features and functionality requirements for a given network design requirement

3.2 Configure the gatekeeper to support an IP-to-IP gateway

3.3 Configure and test the IP-to-IP gateway to provide address hiding, protocol and media interworking, and call admission control implementations

3.4 Produce test results and evaluate against design requirements

Evidence of the ability to:

determine requirements and produce a concepts design of a voice over internet protocol (VoIP) network

produce a design layout

configure and test voice gateways

design site numbering plan, dial plans and priorities

use networking and network management tools

configure and test real-time protocols, call management protocols and gateway signalling protocol in the network elements

implement voice systems and applications.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain codecs and their protocols for use

summarise configuration, verification and troubleshooting procedures to undertake basic router operation and routing switch with VLANs and inter-switching communications

outline design considerations and deployment schemes

explain gateway technologies

summarise internetwork operating system (IOS) and internet protocol (IP) networking models

outline procedures and techniques for implementing local area network/wide area network (LAN/WAN) topologies

explain network topologies, architectures and elements

identify and describe networking standards and protocols

outline voice applications and protocols

explain VoIP technologies.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the networking industry, and include access to:

a site where network installation may be conducted

hardware and software

organisational guidelines

computers

stand-alone and lightweight wireless local area network (WLAN) controllers and access point (AP)

hardware and software local area network LAN/WLAN voice technologies.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan design concepts of a voice network for specified voice quality

1.1 Determine the design requirements of an IP-based voice network, including the choice of network elements

1.2 Evaluate the various applications of real-time protocols and of signalling protocols for an appropriate gateway

1.3 Design a site numbering plan, including digit manipulation and path selection process

1.4 Plan and assign calling privileges as required

1.5 Predict VoIP call flow and potential impact on voice quality considerations and network performance

2. Design, configure implement and test voice protocols and interoperation of VoIP communications network

2.1 Produce the design layout of the voice network according to the design requirements

2.2 Design and configure a gateway and a gatekeeper to using H.323 protocol suite for dial plan resolution and call admission control for the network

2.3 Configure and test the use of real-time protocols, call management protocols and gateway signalling protocol in the network design

2.4 Analyse the function and interoperation of gatekeepers within an IP communications network

3. Design, configure and test a VoIP IP-to-IP call system

3.1 Analyse the IP-to-IP gateway features and functionality requirements for a given network design requirement

3.2 Configure the gatekeeper to support an IP-to-IP gateway

3.3 Configure and test the IP-to-IP gateway to provide address hiding, protocol and media interworking, and call admission control implementations

3.4 Produce test results and evaluate against design requirements

Evidence of the ability to:

determine requirements and produce a concepts design of a voice over internet protocol (VoIP) network

produce a design layout

configure and test voice gateways

design site numbering plan, dial plans and priorities

use networking and network management tools

configure and test real-time protocols, call management protocols and gateway signalling protocol in the network elements

implement voice systems and applications.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain codecs and their protocols for use

summarise configuration, verification and troubleshooting procedures to undertake basic router operation and routing switch with VLANs and inter-switching communications

outline design considerations and deployment schemes

explain gateway technologies

summarise internetwork operating system (IOS) and internet protocol (IP) networking models

outline procedures and techniques for implementing local area network/wide area network (LAN/WAN) topologies

explain network topologies, architectures and elements

identify and describe networking standards and protocols

outline voice applications and protocols

explain VoIP technologies.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the networking industry, and include access to:

a site where network installation may be conducted

hardware and software

organisational guidelines

computers

stand-alone and lightweight wireless local area network (WLAN) controllers and access point (AP)

hardware and software local area network LAN/WLAN voice technologies.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine the design requirements of an IP-based voice network, including the choice of network elements 
Evaluate the various applications of real-time protocols and of signalling protocols for an appropriate gateway 
Design a site numbering plan, including digit manipulation and path selection process 
Plan and assign calling privileges as required 
Predict VoIP call flow and potential impact on voice quality considerations and network performance 
Produce the design layout of the voice network according to the design requirements 
Design and configure a gateway and a gatekeeper to using H.323 protocol suite for dial plan resolution and call admission control for the network 
Configure and test the use of real-time protocols, call management protocols and gateway signalling protocol in the network design 
Analyse the function and interoperation of gatekeepers within an IP communications network 
Analyse the IP-to-IP gateway features and functionality requirements for a given network design requirement 
Configure the gatekeeper to support an IP-to-IP gateway 
Configure and test the IP-to-IP gateway to provide address hiding, protocol and media interworking, and call admission control implementations 
Produce test results and evaluate against design requirements 

Forms

Assessment Cover Sheet

ICTNWK610 - Design and build integrated VoIP networks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTNWK610 - Design and build integrated VoIP networks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: