List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan to implement enterprise IP communications | 1.1 Produce design considerations for planning and implementing IP-based voice communications networks 1.2 Produce a solutions plan to meet business expectations 1.3 Select the required resources to effectively install or upgrade voice management servers 1.4 Perform, test and evaluate the installation or upgrade of voice call management software against the solutions plan |
2. Plan, configure and test call processing network elements for a single-site deployment | 2.1 Produce a topology of the voice network and plan the location of the call processing network elements to best support the business requirements 2.2 Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration 2.3 Install and configure local area network (LAN) switches to support IP phones 2.4 Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features 2.5 Configure and test the integration of voice servers with other media systems 2.6 Test and evaluate final configuration against the design requirements |
3. Manage security and privacy of IP voice network | 3.1 Produce design and installation templates for bulk deployment across the enterprise 3.2 Research and implement the use of a network support model to manage the performance and security of the IP voice network 3.3 Design and conduct simple security deployment scenarios to test the integrity and security of the voice network |
Evidence of the ability to:
produce design plan and requirements of call processing network elements
configure and test voice gateways and local area network (LAN) switches
evaluate voice call manager server requirements and design voice call systems and applications
implement voice systems and applications on voice call manager
manage security of voice network.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
summarise call processing network element technology
outline codecs and their protocols for use
explain configuration, verification and troubleshoot procedures to undertake:
basic router operation and routing
switch with virtual local area network (VLANs) and inter-switching communications
summarise design considerations and deployment schemes
explain interoperability of legacy private branch exchange (PBX) to internet protocol (IP) voice communications
outline internetwork operating system (IOS) and IP networking and network support models
summarise LAN and wide area network (WAN) implementations
outline network topologies, architectures and elements
summarise network, signalling and call management protocols
outline networking standards and protocols
summarise security deployment scenarios
explain voice applications and protocols
outline voice over internet protocol (VoIP) technologies.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the networking industry, and include access to:
site where network installation may be conducted
hardware and software
organisational guidelines
computers
stand-alone and lightweight WLAN controllers and access points (AP)
hardware and software LAN/WLAN voice technologies.
Assessors must satisfy NVR/AQTF assessor requirements.