Assessor Resource

ICTPMG401
Support small scale ICT projects

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to support the management of low risk, straightforward information and communications technology (ICT) projects within an organisation.

It applies to individuals who may work under supervision but have responsibility to ensure workflow is planned and completed in line with requirements.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Support project commencement

1.1 Confirm business opportunity to ensure the project objectives are understood

1.2 Identify stakeholders and gather requirements

1.3 Prepare a project charter or project proposal and obtain agreement from project sponsor

2. Support project plan development

2.1 Break down the requirements to identify tasks and resources needed to complete the project plan

2.2 Compile a schedule of project tasks, including realistic timeframes and costs if required

2.3 Allocate task responsibilities to project team members

2.4 Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives

3. Support project completion

3.1 Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations

3.2 Monitor and control project risks and issues according to the agreed process

3.3 Verify that project deliverables meet project expectations and sign off as complete

3.4 Train users, if applicable

4. Support project closure

4.1 Prepare ICT support or maintenance documents if applicable

4.2 Obtain final project sign-off from sponsor and key stakeholders

4.3 Document lessons learned and close the project

Evidence of the ability to:

develop a project plan appropriate to the project objectives and the project proposal

support the initiation, control and completion of a simple small-scale information and communications technology (ICT) project

identify and apply requirements and expectations of a project according to the project plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify the different project-management and planning methods and tools

explain the characteristics of technical teams

describe the different methods of communication and communication styles, including interviewing techniques

explain the organisational values, policies and processes that may be relevant to the project

describe the risks associated with small scale projects including:

cost

scope

timelines.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Support project commencement

1.1 Confirm business opportunity to ensure the project objectives are understood

1.2 Identify stakeholders and gather requirements

1.3 Prepare a project charter or project proposal and obtain agreement from project sponsor

2. Support project plan development

2.1 Break down the requirements to identify tasks and resources needed to complete the project plan

2.2 Compile a schedule of project tasks, including realistic timeframes and costs if required

2.3 Allocate task responsibilities to project team members

2.4 Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives

3. Support project completion

3.1 Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations

3.2 Monitor and control project risks and issues according to the agreed process

3.3 Verify that project deliverables meet project expectations and sign off as complete

3.4 Train users, if applicable

4. Support project closure

4.1 Prepare ICT support or maintenance documents if applicable

4.2 Obtain final project sign-off from sponsor and key stakeholders

4.3 Document lessons learned and close the project

Evidence of the ability to:

develop a project plan appropriate to the project objectives and the project proposal

support the initiation, control and completion of a simple small-scale information and communications technology (ICT) project

identify and apply requirements and expectations of a project according to the project plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify the different project-management and planning methods and tools

explain the characteristics of technical teams

describe the different methods of communication and communication styles, including interviewing techniques

explain the organisational values, policies and processes that may be relevant to the project

describe the risks associated with small scale projects including:

cost

scope

timelines.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm business opportunity to ensure the project objectives are understood 
Identify stakeholders and gather requirements 
Prepare a project charter or project proposal and obtain agreement from project sponsor 
Break down the requirements to identify tasks and resources needed to complete the project plan 
Compile a schedule of project tasks, including realistic timeframes and costs if required 
Allocate task responsibilities to project team members 
Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives 
Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations 
Monitor and control project risks and issues according to the agreed process 
Verify that project deliverables meet project expectations and sign off as complete 
Train users, if applicable 
Prepare ICT support or maintenance documents if applicable 
Obtain final project sign-off from sponsor and key stakeholders 
Document lessons learned and close the project 

Forms

Assessment Cover Sheet

ICTPMG401 - Support small scale ICT projects
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTPMG401 - Support small scale ICT projects

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: