Assessor Resource

ICTPMG402
Schedule installation of customer premises equipment

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge to effectively schedule the installation of customer premises equipment (CPE), including planning, provisioning and monitoring of customer premises installations.

It applies to individuals with a range of telecommunications skills, involves a degree of autonomy and may include limited supervision of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan installation project

1.1 Obtain relevant legislation, codes, regulations and standards, and follow work health and safety (WHS) and environmental requirements for given work

1.2 Plan work schedules for relevant parties to provision services and deliverables in correct sequence for satisfactory project completion within specified timeframe

1.3 Order materials in advance of needs to avoid work delays

1.4 Negotiate provision and connection of required network capacity and facilities with network provider

1.5 Determine customer equipment types and quantities, and organise timing of delivery according to work schedule timeframe

1.6 Determine essential criteria for selecting labour resources to satisfy regulatory, enterprise and customer requirements

1.7 Calculate installation workloads to complete task within specified timeframe

2. Provision resources for installation project

2.1 Arrange for connection of network services to customer equipment

2.2 Coordinate logistics associated with delivery of material to site according to installation timeframe

2.3 Allocate labour to installation as determined in planning stage

2.4 Ensure that all installation personnel are advised of installation and customer requirements

3. Monitor and adjust resource allocations

3.1 Adjust labour resources as necessary to meet budget and completion timeframe

3.2 Monitor work progress against project schedules and budgets

Evidence of the ability to:

access relevant information and plan an installation project

schedule work for the installation team according to the plan

organise supply of materials in a timely manner

arrange for connection of network services

monitor and apply contingencies if required.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss the importance and requirements of Australian Communications and Media Authority (ACMA) licensing

outline the use of computers and application of software programs used in the telecommunications industry

outline industry cabling practices

identify work health and safety (WHS) procedures

outline the stages of project management including:

phases of project management

roles and responsibilities within project management

project reporting

identify telecommunications components and assemblies

identify telecommunications customer premises equipment (CPE).

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to:

a work site where scheduling may be conducted

relevant hardware and software.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan installation project

1.1 Obtain relevant legislation, codes, regulations and standards, and follow work health and safety (WHS) and environmental requirements for given work

1.2 Plan work schedules for relevant parties to provision services and deliverables in correct sequence for satisfactory project completion within specified timeframe

1.3 Order materials in advance of needs to avoid work delays

1.4 Negotiate provision and connection of required network capacity and facilities with network provider

1.5 Determine customer equipment types and quantities, and organise timing of delivery according to work schedule timeframe

1.6 Determine essential criteria for selecting labour resources to satisfy regulatory, enterprise and customer requirements

1.7 Calculate installation workloads to complete task within specified timeframe

2. Provision resources for installation project

2.1 Arrange for connection of network services to customer equipment

2.2 Coordinate logistics associated with delivery of material to site according to installation timeframe

2.3 Allocate labour to installation as determined in planning stage

2.4 Ensure that all installation personnel are advised of installation and customer requirements

3. Monitor and adjust resource allocations

3.1 Adjust labour resources as necessary to meet budget and completion timeframe

3.2 Monitor work progress against project schedules and budgets

Evidence of the ability to:

access relevant information and plan an installation project

schedule work for the installation team according to the plan

organise supply of materials in a timely manner

arrange for connection of network services

monitor and apply contingencies if required.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss the importance and requirements of Australian Communications and Media Authority (ACMA) licensing

outline the use of computers and application of software programs used in the telecommunications industry

outline industry cabling practices

identify work health and safety (WHS) procedures

outline the stages of project management including:

phases of project management

roles and responsibilities within project management

project reporting

identify telecommunications components and assemblies

identify telecommunications customer premises equipment (CPE).

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to:

a work site where scheduling may be conducted

relevant hardware and software.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant legislation, codes, regulations and standards, and follow work health and safety (WHS) and environmental requirements for given work 
Plan work schedules for relevant parties to provision services and deliverables in correct sequence for satisfactory project completion within specified timeframe 
Order materials in advance of needs to avoid work delays 
Negotiate provision and connection of required network capacity and facilities with network provider 
Determine customer equipment types and quantities, and organise timing of delivery according to work schedule timeframe 
Determine essential criteria for selecting labour resources to satisfy regulatory, enterprise and customer requirements 
Calculate installation workloads to complete task within specified timeframe 
Arrange for connection of network services to customer equipment 
Coordinate logistics associated with delivery of material to site according to installation timeframe 
Allocate labour to installation as determined in planning stage 
Ensure that all installation personnel are advised of installation and customer requirements 
Adjust labour resources as necessary to meet budget and completion timeframe 
Monitor work progress against project schedules and budgets 

Forms

Assessment Cover Sheet

ICTPMG402 - Schedule installation of customer premises equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTPMG402 - Schedule installation of customer premises equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: