Assessor Resource

ICTPMG4048B
Schedule installation of customer premises equipment

Assessment tool

Version 1.0
Issue Date: March 2024


Lead foremen or estimators with appropriate authority to direct the activities of customer premises installation staff, building workers, contractors, manufacturers and vendors apply the skills and knowledge in this unit.

This unit describes the performance outcomes, skills and knowledge to effectively schedule the installation of customer premises equipment (CPE). It includes planning, provisioning and monitoring of customer premises installations.

CPE may be for small to medium enterprises or large government organisations with installations in computer networking, security installations, radio frequency identification (RFID), cable TV (CATV), home networks and internet protocol TV (IPTV) networks.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan an installation project

plan work schedules of installation team

organise supply of materials

arrange for connection of network services.

Context of, and specific resources for assessment

Assessment must ensure:

work site where scheduling may be conducted

use of computer hardware and software currently used in industry.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of scheduling different CPE types in different locations

review of an oral and written report with completed documentation

direct observation of the candidate scheduling a CPE installation.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL4004B Schedule and supply cabling installation

ICTCBL4023B Supervise cabling project.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communications skills to efficiently deal with employees, labour hire companies, customers, consultants, contractors and suppliers

learning skills to proactively keep up to date with changes in the CPE area

literacy skills to read and interpret basic technical data

numeracy skills to estimate or calculate cost of labour and materials

planning and organisational skills to:

improve systems and procedures

prioritise and organise own work

efficiently plan work schedules

research skills to source alternative parts supplies

technology skills to use software and hardware when:

planning work schedules

ordering supplies.

Required knowledge

Australian Communications and Media Authority (ACMA) licensing requirements (cabling provider rules)

operation of computers and application of software programs as used in the Telecommunications Industry

industry cabling practices

OHS procedures

overview of project management including:

phases of project management

roles and responsibilities within project management

project reporting

telecommunications components and assemblies

telecommunications CPE.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislation, codes, regulations and standards may include:

Communications Alliance:

Australian Communications Industry Forum (ACIF) standards and codes

AS/ACIF S008:2006 and AS/ACIF S009:2006 AS Communications Cabling Manual (CCM) Volume 1

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

Australian building codes and regulations

cabling security codes and regulations

compliance with appropriate ACMA technical standard requirements for underground, aerial, Category 5 or Category 6, 6A, 7 or 7A and unshielded twisted pairs (UTP)

Environmental Protection Acts

fire regulations

noise abatement and heritage legislation

OHS

relevant international standards

Trade Practices Act.

OHS and environmental requirements may relate to:

environmental considerations:

clean-up protection

noise, dust and clean-up management

stormwater protection

waste management

decommissioning and isolating worksite and lines prior to commencement

identifying other services, including power and gas

safe working practices, such as the safe use and handling of:

asbestos

chemicals

materials

tools and equipment

work platforms

safety equipment:

flashing lights

gas and other hazard detection equipment

safety barriers

trench guards

warning signs and tapes

witches hats

special access requirements

suitable light and ventilation.

Work schedules may include:

building works

connection to network boundary

council approvals

cutover of customer equipment

delivery of network services from carrier

installation of customer equipment

jumpering of building distributor

loading of database information

logistics.

Relevant parties may include:

carrier

clients

CPE installation contractors

earthmoving or building work contractors

equipment vendors

inspectors

local council

regulatory bodies.

Customer equipment may include:

answering machine

cable modem

cable TV set-top boxes

digital subscriber line routers

fax machine

Internet protocol (IP) PBX

IP PBX server

key telephone system

PBX

Session initiation protocol (SIP)-enabled UC system

telephone handsets

video conferencing equipment

voice over internet protocol (VoIP) gateway

worldwide interoperability for microwave access (WiMAX) CPE.

Essential criteria may include:

experience

licences

physical abilities

project management skills

qualification

vendor certifications.

Network services may include:

the provision of:

bandwidth

digital or analogue circuits

exchange circuits

radio spectrum

virtual PBX

wireless access.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant legislation, codes, regulations and standards and follow occupational health and safety (OHS) and environmental requirements for the given work 
Plan work schedules for relevant parties to provision services and deliverables in correct sequence for satisfactory project completion within the specified timeframe 
Order materials in advance of needs to avoid work delays 
Negotiate the provision and connection of required network capacity and facilities with network provider 
Determine customer equipment types and quantities and organise timing of delivery according to work schedule timeframe 
Determine essential criteria for selecting labour resources in order to satisfy regulatory, enterprise and client requirements 
Calculate installation workloads to complete task within specified timeframe 
Arrange for connection of network services to customer equipment 
Coordinate logistics associated with the delivery of material to site according to the installation timeframe 
Allocate labour to the installation as determined in the planning stage 
Ensure that all installation personnel are advised of installation and customer requirements 
Adjust labour resources as necessary, to meet budget and completion timeframe 
Monitor work progress against project schedules and budgets 

Forms

Assessment Cover Sheet

ICTPMG4048B - Schedule installation of customer premises equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTPMG4048B - Schedule installation of customer premises equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: