Assessor Resource

ICTPMG604
Manage ICT project delivery

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to manage the creation and delivery of the products of an information and communications technology (ICT) project within small, medium or large organisations.

It applies to individuals who are required to manage teams and apply high-level project management, business and technical skills necessary to ensure that the project delivered is consistent with system requirements and agreed design.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage systems analysis and design

1.1 Apply systems thinking to project design

1.2 Model ICT process and systems according to specifications

1.3 Re-engineer business processes

1.4 Control ICT systems development

1.5 Review ICT architecture

1.6 Manage the design and integration of the system

2. Facilitate project-related workshops

2.1 Apply facilitation techniques

2.2 Apply problem-solving techniques

2.3 Facilitate requirements gathering

2.4 Facilitate ICT design workshops

3. Manage ICT project team performance

3.1 Establish a project team performance framework

3.2 Measure team member performance

3.3 Manage the technical staff performance

3.4 Manage project team dissolution

4. Manage the project delivery cycle

4.1 Delegate project work to project team members

4.2 Review and report status of project

4.3 Assess progress and update plans

4.4 Assess the quality of deliverables and rectify where required

4.5 Control project issues and take corrective action

4.6 Update project control documents

Evidence of the ability to:

analyse and design the system

facilitate workshops for design development

manage the project team performance

manage the project delivery cycle.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the formal management methodology, including project management roles and responsibilities

identify the problem-solving tools and techniques

identify and describe information and communications technology (ICT) process models and their application

explain the key requirements of ICT design

outline the business processes applicable to the project.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work and include access to:

industry software packages

an organisation's identified problem, opportunity or unfulfilled legislative need.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage systems analysis and design

1.1 Apply systems thinking to project design

1.2 Model ICT process and systems according to specifications

1.3 Re-engineer business processes

1.4 Control ICT systems development

1.5 Review ICT architecture

1.6 Manage the design and integration of the system

2. Facilitate project-related workshops

2.1 Apply facilitation techniques

2.2 Apply problem-solving techniques

2.3 Facilitate requirements gathering

2.4 Facilitate ICT design workshops

3. Manage ICT project team performance

3.1 Establish a project team performance framework

3.2 Measure team member performance

3.3 Manage the technical staff performance

3.4 Manage project team dissolution

4. Manage the project delivery cycle

4.1 Delegate project work to project team members

4.2 Review and report status of project

4.3 Assess progress and update plans

4.4 Assess the quality of deliverables and rectify where required

4.5 Control project issues and take corrective action

4.6 Update project control documents

Evidence of the ability to:

analyse and design the system

facilitate workshops for design development

manage the project team performance

manage the project delivery cycle.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the formal management methodology, including project management roles and responsibilities

identify the problem-solving tools and techniques

identify and describe information and communications technology (ICT) process models and their application

explain the key requirements of ICT design

outline the business processes applicable to the project.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work and include access to:

industry software packages

an organisation's identified problem, opportunity or unfulfilled legislative need.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Apply systems thinking to project design 
Model ICT process and systems according to specifications 
Re-engineer business processes 
Control ICT systems development 
Review ICT architecture 
Manage the design and integration of the system 
Apply facilitation techniques 
Apply problem-solving techniques 
Facilitate requirements gathering 
Facilitate ICT design workshops 
Establish a project team performance framework 
Measure team member performance 
Manage the technical staff performance 
Manage project team dissolution 
Delegate project work to project team members 
Review and report status of project 
Assess progress and update plans 
Assess the quality of deliverables and rectify where required 
Control project issues and take corrective action 
Update project control documents 

Forms

Assessment Cover Sheet

ICTPMG604 - Manage ICT project delivery
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTPMG604 - Manage ICT project delivery

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: