List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan routine maintenance | 1.1 Obtain relevant legislation, codes, regulations and standards for the given work 1.2 Determine network elements requiring maintenance, and maintenance details from manufacturer's equipment manual 1.3 Notify the Network Operations Centre (NOC) of proposed maintenance schedule and maintenance details to minimise disruption to the network 1.4 Assess potential impact of proposed maintenance on customers and network, and plan for possible outage or deferral of maintenance 1.5 Obtain necessary tools, test equipment and resources to undertake maintenance 1.6 Produce a written schedule of planned routine maintenance 1.7 Negotiate schedules and access with the customer, and find out where equipment to be maintained is located on customer premises 1.8 Ascertain and record network stability to determine network performance |
2. Undertake planned maintenance | 2.1 Conduct routine maintenance tasks following work health and safety (WHS) and environmental requirements, and record results 2.2 Escalate unresolved faults according to established enterprise procedure 2.3 Test network equipment for required performance following routine maintenance 2.4 Check operation of associated network equipment to ensure the maintenance did not generate other faults or alarms |
3. Report on routine maintenance and document results | 3.1 Notify all relevant parties of results of the routine maintenance 3.2 Update routine maintenance logs and record other additional work for inclusion in the next cycle of maintenance 3.3 Complete administrative tasks and recommend any changes as required by the enterprise quality assurance system 3.4 Notify NOC of job completion and obtain sign-off |
Evidence of ability to:
plan a detailed routine maintenance schedule
conduct and record routine maintenance activities procedures and techniques
test network equipment and analyse results
carry out works in compliance with site risk controls, work health and safety (WHS), environmental, quality and communication requirements.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
describe computer systems required to facilitate a routine maintenance check of a telecommunications network
explain the operation of network alarm systems
describe the function and purpose of network management systems
outline key components of a telecommunications network equipment and architecture, and their function including:
switching
mobile communications
satellite
transmission
antennas
radio frequency
basic telephony
identify and specify telecommunications test equipment, test configurations, and analysis of results for a range of telecommunications network problems
describe WHS risks associated with routine maintenance tasks
explain telecommunications wiring practices
explain the use of a scheduler
describe the importance of customer relations when dealing with clients, in particular, obligations and expectations of the technician
describe the operation, application and characteristics of digital logic integrated circuits and installation packages
outline the importance of enterprise policies and procedures for:
escalation of issues
enterprise information systems
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
sites on which routine maintenance may be conducted
maintenance tools and test instruments currently used in industry
relevant regulatory and equipment documentation impacting maintenance activities.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.