Assessor Resource

ICTWOR201
Work effectively in telecommunications technology

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to recognise the various sectors of the telecommunications industry and to perform individual work and work with others in telecommunications technology.

It applies to individuals who may undertake a range of simple tasks under close supervision and whose range of technical skills and knowledge is limited.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan skills development

1.1 Obtain and update specific information on the various sectors of the telecommunications industry

1.2 Seek advice on future career directions from appropriate people

1.3 Identify possible career directions in industry or organisation for personal advancement

1.4 Conduct self-assessment of personal skills against job role to identify skills gap and plan for further skills development

1.5 Determine appropriate methods to acquire additional skills

1.6 Prepare portfolio of evidence to support the skills development plan

1.7 Identify and apply methods for maintaining currency of industry developments

2. Organise personal work priorities

2.1 Ensure that employment terms and conditions are accessed and understood

2.2 Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements

2.3 Identify, access sources of information relevant to technical and regulatory requirements and apply to work

2.4 Assess and prioritise workload to ensure tasks are completed within identified timeframes

2.5 Monitor and adjust personal work performance to ensure achievement of tasks

3. Participate in a team

3.1 Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives

3.2 Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team

3.3 Give and receive feedback to assist in meeting team and organisation goals

3.4 Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters

Evidence of the ability to:

develop a career portfolio or similar information

obtain information on the relevant telecommunications industry sectors including employment conditions

prepare work schedule, prioritising urgent requests

actively participate in a team.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline different roles that people may play within a telecommunications team, how this impacts on the way a team works and what it might achieve

identify the terms and conditions of employment common to the telecommunications industry

identify legislation, codes of practice and other formal agreements that impact on the work activity

identify the various sectors of the telecommunications industry

identify organisational policies, plans and procedures

describe skills development in career planning terms

identify sources of advice on career planning and skill development

outline specific work health and safety (WHS) requirements relating to the activity and site conditions

identify types of evidence and ways of creating portfolios of evidence

outline typical issues and challenges that occur when working in teams.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Telecommunications – Workplace effectiveness field of work and include access to:

a telecommunications technology team

examples of resumes and career planning resources

relevant documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan skills development

1.1 Obtain and update specific information on the various sectors of the telecommunications industry

1.2 Seek advice on future career directions from appropriate people

1.3 Identify possible career directions in industry or organisation for personal advancement

1.4 Conduct self-assessment of personal skills against job role to identify skills gap and plan for further skills development

1.5 Determine appropriate methods to acquire additional skills

1.6 Prepare portfolio of evidence to support the skills development plan

1.7 Identify and apply methods for maintaining currency of industry developments

2. Organise personal work priorities

2.1 Ensure that employment terms and conditions are accessed and understood

2.2 Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements

2.3 Identify, access sources of information relevant to technical and regulatory requirements and apply to work

2.4 Assess and prioritise workload to ensure tasks are completed within identified timeframes

2.5 Monitor and adjust personal work performance to ensure achievement of tasks

3. Participate in a team

3.1 Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives

3.2 Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team

3.3 Give and receive feedback to assist in meeting team and organisation goals

3.4 Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters

Evidence of the ability to:

develop a career portfolio or similar information

obtain information on the relevant telecommunications industry sectors including employment conditions

prepare work schedule, prioritising urgent requests

actively participate in a team.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline different roles that people may play within a telecommunications team, how this impacts on the way a team works and what it might achieve

identify the terms and conditions of employment common to the telecommunications industry

identify legislation, codes of practice and other formal agreements that impact on the work activity

identify the various sectors of the telecommunications industry

identify organisational policies, plans and procedures

describe skills development in career planning terms

identify sources of advice on career planning and skill development

outline specific work health and safety (WHS) requirements relating to the activity and site conditions

identify types of evidence and ways of creating portfolios of evidence

outline typical issues and challenges that occur when working in teams.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Telecommunications – Workplace effectiveness field of work and include access to:

a telecommunications technology team

examples of resumes and career planning resources

relevant documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain and update specific information on the various sectors of the telecommunications industry 
Seek advice on future career directions from appropriate people 
Identify possible career directions in industry or organisation for personal advancement 
Conduct self-assessment of personal skills against job role to identify skills gap and plan for further skills development 
Determine appropriate methods to acquire additional skills 
Prepare portfolio of evidence to support the skills development plan 
Identify and apply methods for maintaining currency of industry developments 
Ensure that employment terms and conditions are accessed and understood 
Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements 
Identify, access sources of information relevant to technical and regulatory requirements and apply to work 
Assess and prioritise workload to ensure tasks are completed within identified timeframes 
Monitor and adjust personal work performance to ensure achievement of tasks 
Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives 
Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team 
Give and receive feedback to assist in meeting team and organisation goals 
Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters 

Forms

Assessment Cover Sheet

ICTWOR201 - Work effectively in telecommunications technology
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTWOR201 - Work effectively in telecommunications technology

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: