- LGACOM502B - Devise and conduct community consultations
Assessor Resource
LGACOM502B
Devise and conduct community consultations
Assessment tool
Version 1.0
Issue Date: April 2024
This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.
This unit covers devising and conducting community consultations and reporting on results. The vital and unique responsibility councils have to engage and consult with communities in order to respond to the needs of the community in a timely and effective manner is recognised.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Overview of assessment requirements | A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated. |
Critical aspects of evidence to be considered | The demonstrated ability to devise and conduct community consultations where: consultation ensures council's image or reputation is maintained or enhanced community consultation produces valid and useful information |
Context of assessment | Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment. |
Method of assessment | The following assessment methods are suggested: observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies written and/or oral questioning to assess knowledge and understanding completion of workplace documentation third-party reports from experienced practitioners completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor |
Evidence required for demonstration of consistent performance | Evidence should be gathered over a period of time in a range of actual or simulated management environments. |
Resource implications | Access to a range of real or simulated consultation processes including: public and community meetings and forums surveys and door knocks appropriate communications equipment and aids such as overhead projectors and computer-based presentations |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level, required for this unit |
Required Skills |
consultation, presentation, negotiation and report writing research planning and organising information gathering and analysis |
Required Knowledge |
relevant council policies and procedures relevant legislation, including planning and anti-discrimination relevant sections of local government act access and equity issues strategies for consultation codes of conduct and ethics |
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Interested and affected parties may include: | community groups other authorities individuals emergency authorities (police, fire and ambulance) private sector business interests special interest groups experts |
Resources may include: | human financial locations |
Consultation strategies may include: | public meetings phone-ins questionnaires informal gatherings door knocks council meetings |
Enabling and encouraging relevant groups to be involved may include: | physical accessibility diverse language needs culture, including Indigenous, youth and non-English speaking background physical environment number of people |
Legislation may include: | local government anti-discrimination planning |
Information may include: | written and oral records anecdotes reports instructions directions from supervisor or management interviews formal and informal team meetings |
Access and equity may include: | subject matter manner in which consultations are conducted physical accessibility community profile |
Presentation of information may include: | graphics models computer animations video displays overhead transparencies handouts display plans interpreter service |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| A range of consultation strategies is identified and assessed for suitability. | |||
| Interested and affected parties are identified. | |||
| Resources required to conduct consultation are assessed. | |||
| Consultation strategies are chosen that enable and encourage relevant groups or individuals to be involved. | |||
| Legislative and council requirements are reviewed to ensure strategies meet all criteria. | |||
| Information is prepared that is clear, accurate and appropriate to the needs of all parties. | |||
| All people involved in conducting the consultations are briefed on the process of consultation and the parties involved. | |||
| Information is presented to affected parties at an appropriate time and place. | |||
| Access and equity requirements are implemented in the consultations. | |||
| Measures to expedite community consultation are taken to ensure consultation occurs within an identified time frame. | |||
| Consultation is undertaken in an orderly manner to ensure all viewpoints are canvassed. | |||
| Public consultation responses and processes are formatted to enable informed decision making to proceed. | |||
| Appropriate suggestions for improvement are incorporated into design parameters. | |||
| Summaries of responses and adopted amendments are provided to interested parties to ensure public consultation is recognised. | |||
| Other issues raised during consultation are directed to relevant department or person to respond to community concern. | |||
| An accurate report on community consultation that includes recommendations is prepared to enable informed decision making to occur. | |||
| The overall effectiveness of the consultation process is reviewed and evaluated and action is taken where necessary. | |||
| A range of consultation strategies is identified and assessed for suitability. | |||
| Interested and affected parties are identified. | |||
| Resources required to conduct consultation are assessed. | |||
| Consultation strategies are chosen that enable and encourage relevant groups or individuals to be involved. | |||
| Legislative and council requirements are reviewed to ensure strategies meet all criteria. | |||
| Information is prepared that is clear, accurate and appropriate to the needs of all parties. | |||
| All people involved in conducting the consultations are briefed on the process of consultation and the parties involved. | |||
| Information is presented to affected parties at an appropriate time and place. | |||
| Access and equity requirements are implemented in the consultations. | |||
| Measures to expedite community consultation are taken to ensure consultation occurs within an identified time frame. | |||
| Consultation is undertaken in an orderly manner to ensure all viewpoints are canvassed. | |||
| Public consultation responses and processes are formatted to enable informed decision making to proceed. | |||
| Appropriate suggestions for improvement are incorporated into design parameters. | |||
| Summaries of responses and adopted amendments are provided to interested parties to ensure public consultation is recognised. | |||
| Other issues raised during consultation are directed to relevant department or person to respond to community concern. | |||
| An accurate report on community consultation that includes recommendations is prepared to enable informed decision making to occur. | |||
| The overall effectiveness of the consultation process is reviewed and evaluated and action is taken where necessary. |
Forms
Assessment Cover Sheet
LGACOM502B - Devise and conduct community consultations
Assessment task 1: [title]
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I declare that the assessment tasks submitted for this unit are my own work.
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Result: Competent Not yet competent
Feedback to student
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Assessment Record Sheet
LGACOM502B - Devise and conduct community consultations
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Assessment task 1: [title] Result: Competent Not yet competent
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Feedback to student:
Overall assessment result: Competent Not yet competent
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