Assessor Resource

LGACORE105B
Work with others in local government

Assessment tool

Version 1.0
Issue Date: April 2024


This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.

This unit addresses the promotion of effective work relationships within local government. The importance of building relationships, fulfilling own tasks and responding to constructive feedback when working within a team setting is recognised. The unit is appropriate for all local government staff.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to:

identify and use appropriate communication when working with colleagues

apply equal employment opportunity and anti-discrimination guidelines to work

fulfil work commitments appropriately and on time

organise and complete own work activities

share relevant work information

Context of assessment

On the job or in a simulated workplace environment.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over a period of time across a range of variables.

Resource implications

Access to the workplace or work situation in which a group of individuals are required to work cooperatively to achieve an outcome. Required resources may include access to:

technology

workplace documents

policies, procedures and standards

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

coaching others

clear verbal communication

resolving conflicts

organising skills in order to prioritise work activities

time management

rebuilding

Required Knowledge

council structure and functions

own role in relation to whole of council

equal employment opportunity requirements

anti-discrimination requirements

relevant council workplace standards

own role and function within council

local community cultures

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Communication may include:

verbal: face to face, telephone and two-way radio

written: electronic, memos, instructions and forms

non-verbal: gestures, signals, signs and diagrams

Relationship with receiver refers to:

authority

status

expertise

familiarity

Standards may include:

standards set by council or the work group

legislation or codes

organisational policies and procedures

Colleagues may include:

coach or mentor

supervisor or manager

peers, work colleagues and team members

other council staff

Feedback on performance may be obtained through:

formal or informal performance appraisals

feedback from customers or clients

self-reflection

feedback from colleagues or team members

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Responsibilities and duties are undertaken in a positive manner to promote cooperative and effective relationships within the work team. 
Communication with others is conducted in a positive manner and in accordance with council's workplace standards. 
Communication with others is appropriate given the purpose, situation and relationship with receiver. 
Conflicts are recognised and resolved, where possible, through personal communication and/or are referred to a more senior officer for resolution. 
Commitments to undertake work or assist colleagues are fulfilled. 
Information relevant to work is shared with colleagues to ensure designated work goals are achieved. 
Knowledge and skills are shared with colleagues using mentoring and coaching techniques. 
Strategies and opportunities for improvement of the work group are identified and planned in liaison with the work group. 
Practical suggestions and contributions are made to the team to assist in resolving work-related problems or contingencies. 
The principles of equal employment opportunity are observed and implemented. 
Work is consistent with workplace standards relating to anti-discrimination, workplace harassment and democratic decision making. 
Own work is monitored and adjusted according to feedback obtained through supervision and comparison with established team and organisational standards. 
Initiative and proactive thinking are demonstrated to solve problems and generate improved work practices and productivity. 
Training and advancement of skills and knowledge are undertaken as necessary in order to improve contribution to the work environment. 
Responsibilities and duties are undertaken in a positive manner to promote cooperative and effective relationships within the work team. 
Communication with others is conducted in a positive manner and in accordance with council's workplace standards. 
Communication with others is appropriate given the purpose, situation and relationship with receiver. 
Conflicts are recognised and resolved, where possible, through personal communication and/or are referred to a more senior officer for resolution. 
Commitments to undertake work or assist colleagues are fulfilled. 
Information relevant to work is shared with colleagues to ensure designated work goals are achieved. 
Knowledge and skills are shared with colleagues using mentoring and coaching techniques. 
Strategies and opportunities for improvement of the work group are identified and planned in liaison with the work group. 
Practical suggestions and contributions are made to the team to assist in resolving work-related problems or contingencies. 
The principles of equal employment opportunity are observed and implemented. 
Work is consistent with workplace standards relating to anti-discrimination, workplace harassment and democratic decision making. 
Own work is monitored and adjusted according to feedback obtained through supervision and comparison with established team and organisational standards. 
Initiative and proactive thinking are demonstrated to solve problems and generate improved work practices and productivity. 
Training and advancement of skills and knowledge are undertaken as necessary in order to improve contribution to the work environment. 

Forms

Assessment Cover Sheet

LGACORE105B - Work with others in local government
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

LGACORE105B - Work with others in local government

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: