Assessor Resource

LGAGOVA505B
Prepare rate notice forms

Assessment tool

Version 1.0
Issue Date: April 2024


This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.

This unit covers overseeing the design and printing of rate notice forms and instalment billing issues. It covers preparing notices for printing and liaising with printers. It is appropriate for customer service personnel and others in local government involved in preparing rate notice forms.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to:

liaise with printers

determine job requirements incorporating relevant developments in technology

design rate notices and information in accordance with statutory requirements

proofread to ensure rate notices are accurate

ensure that rate notices are clear, in plain English and minimise the chances of misinterpretation

prepare instalment billing issues that are error free

Context of assessment

Competency is demonstrated by performance of all stated criteria, with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope of the Range Statement.

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package.

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment.

Assessment should reinforce the integration of the key competencies for the particular AQF level. Refer to the key competency levels at the end of this unit.

Relationship to other units(prerequisite or co-requisite units)

To enable holistic assessment this unit may be assessed with other units that form part of the job role.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations.

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace including access to a workplace or simulated case study that encompasses resources such as:

copies of relevant legislation

council policies and procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

attention to detail

time management

proofreading

liaising and negotiating with printers

literacy and writing in plain English

Required Knowledge

legislation and regulations relating to design of rate notices

council policy in regard to design of rate notices

design principles

basic knowledge of printing processes

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Job requirements may include:

payment details

covering letter

quantities

wording

microlines

lasering

electronic billing notices.

Printers may be:

internal

external.

Design may be:

clear with changes explained in inserts.

Legislation and regulations refer to:

local government legislation and regulations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Job requirements are determined to ensure sufficient supply of base stock is available for full year's requirements. 
Relevant documentation is prepared and sent to printers for quotations. 
Printer is selected and prices are negotiated in accordance with council procedures and requirements. 
Time frames are agreed to ensure notices will be available when required. 
Design of rate notices and information included is in accordance with current legislation and regulations. 
Rate notice form is proofread prior to printing to ensure it is error free and includes all necessary information. 
Improvements to design and wording of rate notices are made as appropriate to maximise readability and minimise chance of misinterpretation. 
Rate notices are authorised for printing. 
Details of each instalment with amounts of charges for each assessment are provided to the printer. 
Charge details are proofread for accuracy. 
Instalment billing issues are authorised for printing. 
Job requirements are determined to ensure sufficient supply of base stock is available for full year's requirements. 
Relevant documentation is prepared and sent to printers for quotations. 
Printer is selected and prices are negotiated in accordance with council procedures and requirements. 
Time frames are agreed to ensure notices will be available when required. 
Design of rate notices and information included is in accordance with current legislation and regulations. 
Rate notice form is proofread prior to printing to ensure it is error free and includes all necessary information. 
Improvements to design and wording of rate notices are made as appropriate to maximise readability and minimise chance of misinterpretation. 
Rate notices are authorised for printing. 
Details of each instalment with amounts of charges for each assessment are provided to the printer. 
Charge details are proofread for accuracy. 
Instalment billing issues are authorised for printing. 

Forms

Assessment Cover Sheet

LGAGOVA505B - Prepare rate notice forms
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

LGAGOVA505B - Prepare rate notice forms

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: