MARD5001A - Manage business and administration on vessels limited by tonnage or near coastal operations
Assessor Resource
MARD5001A Manage business and administration on vessels limited by tonnage or near coastal operations
Assessment tool
Version 1.0 Issue Date: April 2024
This unit applies to people who work in the maritime industry as Master or Chief Mate on a vessel of up to 500 gross tonnage (GT) or as a Watchkeeper on a vessel up to 3000 GT or as Master or Chief Mate on vessels up to 3000 GT operating in near coastal waters.
The unit is consistent with the relevant sections of STCW 95 and Marine Orders under the Australian Navigation Act 2012.
This unit involves the skills and knowledge required to manage the business and administration of a commercial ocean-going vessel and its personnel in compliance with Australian and international regulations and guidelines, and to ensure the protection of the marine environment and the safety of the vessel and people on board.
Managing vessel business operations and resources includes legal and commercial responsibilities, the safety management system (SMS), procedures to obtain a safety management certificate and subsequent audits, managing work health and safety (WHS)/occupational health and safety (OHS) procedures and practices, monitoring and controlling expenditure, and analysing and preparing reports.
It also involves organising and managing crew, and includes allocating duties, conducting required training, and assessing and maintaining expected standards of work and behaviour.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, the required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
taking action promptly to report and/or rectify management problems according to established procedures
completing work systematically with required attention to detail
developing effective planning documents
providing high quality reports
ensuring currency of relevant legislative and regulatory knowledge
providing accurate and reliable information.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
industry-approved marine operations site where managing business and administration on vessels limited by tonnage or near coastal operations can be conducted
tools, equipment and personal protective equipment currently used in industry
relevant regulatory and equipment documentation that impacts on work activities
range of relevant exercises, case studies and/or other simulated practical and knowledge assessments
appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate managing business and administration on vessels limited by tonnage or near coastal operations
direct observation of the candidate applying relevant WHS/OHS requirements and work practices.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
In all cases where practical assessment is used it should be combined with targeted questioning to assess Required Knowledge.
Assessment processes and techniques must be appropriate to the language and literacy requirements of the work being performed and the capacity of the candidate.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required Skills:
Analyse and compile operational and voyage data, and prepare reports
Communicate effectively verbally and in writing
Comply with mandatory rules and regulations and IMO Conventions and Codes, including the relevant sections of Australian Maritime Safety Authority (AMSA) Marine Orders and ensure applicable codes, guidelines and standards recommended by IMO, classification societies and maritime industry organisations are taken into account
Conduct management meetings
Coordinate an audit to maintain a safety management certificate
Establish and develop dynamic groups and teams on board a vessel
Follow correct procedures for obtaining a safety management certificate
Implement human resources management responsibilities
Interpret and apply information on contracts of carriage, marine insurance, salvage and towage
national administrative procedures for accident investigation, and vessel and port security
procedures relating to customs, quarantine and immigration clearance
labour-related regulations
Investigate and arbitrate shipboard conflict
Investigate, analyse and compile casualty data and prepare related reports
Lead officers and crew
Maintain vessel security
Motivate shipboard personnel
Organise training evaluation processes
Plan, implement and monitor goals and performance requirements for vessel operations and emergencies
Plan, implement and monitor requirements related to:
Master duties, obligations, commercial and legal responsibilities under national and international laws and conventions
state port control
vessel documentation, certification and survey
Plan, implement and monitor WHS/OHS procedures and practices
Plan, organise and promote shipboard training programs
Promote correct safety management on board vessels
Recognise and interpret non-verbal communication
Use management skills effectively
Required Knowledge:
Competency requirements for typical shipboard operations
Conflict resolution and mediation strategies and techniques
Contracts of carriage, marine insurance, salvage and towage
Established marine resource management procedures and practice
Equal employment policies and regulations
General principles of integrated vessel and bridge management
Human resource management problems, and appropriate action and solutions
Legal issues relevant to Master responsibilities such as:
functions and responsibilities of Master, vessel owner and charterer in various types of charters and contracts of carriage
vessel owner obligation of reasonable dispatch
lay time, demurrage and dispatch
functions of a bill of lading
characteristics of a contract of carriage
international conventions relating to liability of a sea carrier
salvage and towage contracts
tort liability
legal principles of pilotage
insurance arrangements
vessel registration requirements
investigations and courts of marine inquiry
Maritime communication techniques, including barriers to effective communication and how to overcome them
Methods for:
evaluating efficacy of shipboard training, drills and competency assessment
motivating shipboard personnel
identifying problems in services to other departments or in procedures and systems
National administrative procedures for accident investigation, and vessel and port security
National Training Packages and competency standards relevant to shipboard personnel
Principles of effective leadership and teamwork
Procedures for:
collecting, compiling, analysing and reporting on safety incidents and casualties on board a vessel, including format and characteristics of a good safety incident report
obtaining a safety management certificate and undergoing subsequent audits to maintain it
planning, implementing and monitoring goals and performance requirements for vessel operations and emergencies
relating to customs, quarantine and immigration clearance
Regulatory requirements for shipboard drills
Relevant:
industrial award requirements as they relate to shipboard personnel responsibilities, obligations and entitlements
maritime regulations
WHS/OHS and marine pollution control legislation, codes of practice, policies and procedures
Requirements related to:
state port control
vessel documentation, certification and survey
Role of vessel Master, including duties, obligations, and commercial and legal responsibilities under national and international laws and conventions
Techniques for:
evaluating and seeking alternatives for improvement of shipboard operational and emergency procedures and systems
setting of performance standards and evaluating performance of shipboard personnel
Training and competency assessment techniques and options suitable for shipboard personnel
Vessel SMS and:
its aims, objectives, advantages and disadvantages
general provisions for developing and monitoring vessel SMS
requirements of relevant maritime authorities for SMS
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below.
Vessel may include:
Vessels up to 500 GT (in the case of a Master or Chief Mate)
Vessels up to 3000 GT (in the case of a Watchkeeper)
Vessels up to 3000 GT (in the case of a Master or Chief Mate) operating in near coastal operations
Vessel operations may include:
Berthing and unberthing
Bridge operations
Cargo handling and care
Catering operations
Commercial operations (Australian and international regulations and conventions)
Deck operations and maintenance
Emergency and damage control operations
Engine room operations and maintenance
Mooring operations
Navigation
Passenger service operations
Personnel training
Pollution control operations
Radio operations
Safety/emergency drills
Slipping operations
State port control
Laws and regulations pertaining to vessel operations and contingencies may include:
Agency
Customs and quarantine
Deaths and disappearances
Drugs
Immigration
Marine pollution (Australian laws and IMO conventions)
Operational safety (Australian regulations and IMO conventions)
Security and anti-terrorism
Smuggling and piracy
Stowaways and refugees
Wrecks, salvage and towage
Vessel inventory of plant, equipment and other physical resources may include:
Recording resources that are:
faulty
worn
damaged
Vessel physical resources may include:
Accommodation equipment and facilities
Bridge equipment and resources
Catering equipment and facilities
Documents and certification
Engine room propulsion plant and equipment and related auxiliary systems
Navigation charts, marine publications, manufacturer manuals and other reference documentation
Radio equipment and facilities
Tools and maintenance equipment
Vessel deck equipment, fittings and related systems
Vessel structures and fittings
Training may include:
Distance learning for shipboard personnel
Onboard:
group training activities
individual instruction
Shipboard drills required by regulations or company policies
Shore-based training for shipboard personnel
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Vessel operation goals and objectives are identified according to company procedures, operational orders, regulatory requirements and established marine management practice
General and specific vessel operations plans are drawn up according to company procedures
Correct procedures for emergency response on board a vessel are developed according to company procedures, operational orders, regulatory requirements and established marine management practice
Appropriate validation measures and standards are devised to monitor progress in operations against plans, and appropriate contingency plans are developed for any discrepancies or variations that may occur during operations
Service procedures and systems improvement opportunities are identified and appropriate measures are taken to act on these opportunities according to company procedures and established marine management practice
Plans, goals, objectives and instructions for general and specific vessel operations and emergency and contingency procedures are distributed to relevant personnel according to company procedures and established marine management practice
Legal basis under which a commercial vessel operates is interpreted and followed, and shipmaster safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances
National and international conventions, laws and regulations pertaining to vessel operations and contingencies are implemented
Entries are made into vessel log books as required and carriage of all required vessel certification is confirmed and ensured
Appropriate arrangements are made for preparing vessel for statutory survey and certification
Relevant code of conduct and industrial agreements are applied to vessel operations and management, and shipmaster responsibilities as they relate to crew health and safety are implemented
Vessel security procedures are consistent with IMO International Ship and Port Facility Security Code (ISPS Code)
Procedures and requirements relating to state port control are implemented
Procedures and requirements relating to customs, quarantine and immigration clearances are implemented
Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to according to company procedures, legal requirements and established marine management practice
Commercial and legal aspects of general average, salvage and towage are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practice
Commercial and legal aspects of marine hull and cargo insurance are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practice
Accident and incident investigation processes are identified and implemented according to company procedures, legal requirements and established marine management practice
Accrual accounting procedures are correctly used to monitor and control vessel expenditure and where relevant, vessel budget is prepared according to established vessel financial procedures and established accounting practice, with relevance to commercial market in which a vessel operates
Plans and appropriate contingency procedures are developed to correct any variation from vessel budget and identified expenditure, and records are maintained according to established vessel financial procedures and established accounting practice
Appropriate action is taken when expenditure varies from vessel budget according to contingency plans, company procedures and established accounting practice
Vessel SMS is developed according to relevant maritime regulations and company procedures
SMS safety procedures and related documentation are developed in collaboration with relevant vessel personnel
SMS documentation structure and content is maintained according to requirements, and appropriate action is taken to ensure correct procedures are followed to obtain a safety management certificate according to maritime regulatory requirements
Appropriate measures are taken to ensure all personnel on board vessel are familiar with SMS documentation, that familiarisation arrangements for new crew members are carried out, and that all personnel apply SMS procedures relevant to their functions
Correct procedures are followed to obtain a safety management certificate according to maritime regulatory requirements
Vessel inventory of plant, equipment and other physical resources is maintained accordance to company procedures, vessel survey requirements and established marine management practice
Reports on status of vessel physical resources are prepared and submitted to relevant personnel within company and regulatory authorities according to company procedures, vessel survey requirements and established practice
Operational and voyage data is collected and compiled according to company practice, regulatory requirements and established marine management practice
Voyage report is prepared and validated according to company procedures, vessel survey requirements and established marine management practice
Voyage report is submitted to designated personnel according to company procedures, vessel survey requirements and established practice
Feedback and support are provided to crew on achievements and performance in their day-to-day work
Crew are treated fairly, equitably, effectively and honestly in matters related to their day-to-day work
Appropriate action is taken to prevent harassment and where it has occurred, harassment is dealt with promptly, effectively and fairly
Crew suggestions for work improvements are listened to, acted upon and credit for achievements is shared with crew
Good example is provided of a responsible, fair, sympathetic, equitable and diligent member of shipboard team
Work requirements and crew competencies required for work duties are identified and clarified
Crew member competencies are assessed and confirmed, and duties are assigned to crew according to crew competencies and capabilities
Competency deficiencies in personnel are identified and remedial action is initiated through counselling and training
Crew members are advised of rostered duties and required performance standards are set in conjunction with crew members according to company procedures
Crew members are motivated to achieve set standards of work performance using appropriate methods
Performance of crew members is monitored as required using appropriate methods according to company procedures, performance assessments are discussed with relevant crew members and agreement is reached on appropriate action to be taken where performance is below set standards
Conflict situations are recognised and issues are clarified with personnel involved
Solutions to conflict are negotiated using appropriate mediation and conflict resolution techniques
Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned as required
Work related training opportunities are planned and organised for crew according to identified needs and company policy
Shipboard drills are organised according to regulations and company procedures
Assessment of crew members during and after training activities and shipboard drills is carried out to confirm required competencies and related knowledge have been acquired
Crew members are debriefed after training, drill and assessment activities using appropriate methods and efficacy of training, drill and assessment activities is evaluated based on feedback from participating crew members and other relevant evidence
Outcomes of evaluations of training and assessment are discussed with trainers and assessors, and appropriate action is taken to make required improvements
Reports on training and assessment are evaluated and resultant action is maintained and/or entered into vessel log as required
Forms
Assessment Cover Sheet
MARD5001A - Manage business and administration on vessels limited by tonnage or near coastal operations
Assessment task 1: [title]
Student name:
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I declare that the assessment tasks submitted for this unit are my own work.
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Result: Competent Not yet competent
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Assessment Record Sheet
MARD5001A - Manage business and administration on vessels limited by tonnage or near coastal operations
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Assessment task 1: [title] Result: Competent Not yet competent
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Overall assessment result: Competent Not yet competent