The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required skills and knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Overview of assessment

A holistic approach should be taken to the assessment.

Assessors must be satisfied that the person can consistently perform the unit as a whole, as defined by the Elements, Performance Criteria and skills and knowledge.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is demonstrated in the knowledge and skills defined in this unit. These may include the ability to:

identify and prioritise work activities

negotiate and monitor work activities

understand the impact of individual tasks on the completion of team objectives

allocate and oversee that tasks are completed safely and within timelines

ensure relevant procedures are followed and used when completing activities

identify and take appropriate action on problems or potential problems.

Consistent performance should be demonstrated. For example, look to see that:

willingness to participate as part of a group is demonstrated

support is sought from and given to colleagues to achieve team objectives

all safety procedures are always followed.

Assessment method and context

Assessment will occur in work-like environment.

Competence in this unit may be assessed:

in a situation allowing the generation of evidence of the ability to recognise, anticipate and solve problems

by using a suitable simulation and/or a range of case studies/scenarios

through a combination of these techniques.

In all cases it is expected that practical assessment will be combined with targeted questioning to assess the underpinning knowledge and theoretical assessment will be combined with appropriate practical/simulation or similar assessment. Assessors need to be aware of any cultural issues that may affect responses to questions.

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.

Specific resources for assessment

This section should be read in conjunction with the Range Statement for this unit of competency. Resources required include suitable access to an operating plant or equipment that allows for appropriate and realistic simulation. A bank of case studies/scenarios and questions will also be required to the extent that they form part of the assessment method. Questioning may take place either in the workplace, or in an adjacent, quiet facility such as an office or lunchroom. No other special resources are required.

Access must be provided to appropriate learning and/or assessment support when required. Where applicable, physical resources should include equipment modified for people with disabilities.

This describes the essential skills and knowledge and their level required for this unit.

Application of knowledge and understanding of the system sufficient to indicate understanding and knowledge of negotiating with team members to allocate and complete tasks to achieve team goals.

Knowledge of organization procedures, quality requirements and relevant regulatory requirements along with the ability to implement them within appropriate time constraints and work standards.

Application of the knowledge of managing risk using the hierarchy of controls applied to the manufacture of products. Application of approved hazard control and safety procedures and the use of PPE in relation to handling materials, equipment operation and clean up.

Knowledge as a basis for solving problems, including:

effective use of teamwork

impact of individual team member strengths/weaknesses/competencies on the allocation of responsibilities

OHS roles and responsibilities of the individual and the team

effective use of workplace documentation

teamwork strategies

working to timelines

allocation of tasks

health, safety and environment obligations of employers and employees imposed by the relevant legislation.

Competence includes the ability to:

plan own work, including predicting consequences and identifying improvement

identify and describe own role and role of others involved in the team

identify team and individual goals relevant to the practical operation of the system

identify team, section and organisation goals relevant to the practical operation of the system.

Language, literacy and numeracy requirements

This unit requires the ability to read and understand typical procedures and work instructions, plant drawings and safety information as provided to operators.

Writing is required to the level of completing workplace forms, quality assurance records and production reports.

Basic numeracy is required to the extent required by work instructions and procedures.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Context

This competency applies to all work environments and sectors in the industries.

Procedures

All operations are performed in accordance with procedures.

Procedures include all relevant workplace procedures, work instructions, temporary instructions and relevant industry and government codes and standards.

Problems

Anticipate and solve problems means resolve a wide range of routine and non-routine problems, using product and process knowledge to develop solutions to problems which do not have a known solution / a solution recorded in the procedures.

Typical problems may include:

required information/materials not available

required tool/equipment not available

conflicting priorities

short timeframe.

Variables

This competency unit may vary according to organization use of the following information sources and documentation:

procedures/work instructions

materials safety data sheets

job cards

maintenance logs

plant drawings.

Key variables to be monitored include:

type of communication used within each organisation

established work practices/policies

size and structure of the team/organisation

group goals - individual, team and organisation

organisation specific conflict resolution procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist