List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element |
| |
1 | Identify information need/ deficiency | 1.1 | Determine the information needs of the organisation |
| 1.2 | Evaluate current documentation |
| 1.3 | Recognise information need/deficiency |
| 1.4 | Discuss information needs with appropriate personnel |
| 1.5 | Identify purpose of, and target audience for, documentation |
2 | Develop workplace documentation | 2.1 | Specify information need and set/prioritise objectives |
| 2.2 | Analyse existing documentation/records for compliance with identified needs |
| 2.3 | Develop draft documentation in required format |
| 2.4 | Issue draft documentation to appropriate personnel for review |
| 2.5 | Edit documentation and amend in accordance with review feedback |
| 2.6 | Complete documentation to satisfy the initial identified need/deficiency |
| 2.7 | Check document complies with required template and document control procedures |
3 | Communicate changes to workplace documentation | 3.1 | Explain need for revised/new documentation to all relevant personnel |
| 3.2 | Distribute documentation to all appropriate personnel |
| 3.3 | Evaluate effectiveness of documentation. |
| 3.4 | Amend documentation if required |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:
communicate with other personnel to:
determine the need for and purpose of documentation development and/or amendment
identify specifications and format to be used
identify target audience
communicate and evaluate changes to documentation
identify and evaluate current documentation
convey information clearly and concisely in writing using language and structure suitable for the purpose and target audience
apply procedures for drafting, review and revision of documentation
apply document control.
Evidence must be provided that demonstrates knowledge of:
organisational procedures, including those covering:
data systems and data security
record keeping
privacy
intellectual property (IP)
document control and approvals
style guides and standards for documentation
use of internet
relevant standard operating procedures (SOPs)
writing styles, including:
plain or technical English
short/simple sentences, or well developed arguments
dot points or use of paragraphs
appropriate inclusion of graphics
sections and headings or other navigational tools
logical sequencing of information
distinguishing between relevant and peripheral issues
planning, drafting and editing own work.
The unit should be assessed holistically and the judgement of competence based on a holistic assessment of the evidence.
The collection of performance evidence is best done from a report and/or folio of evidence drawn from work activities, which together provide sufficient evidence of the requirements of all the elements and performance criteria.
A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.
Assessment should occur in operational workplace situations. Where this is not possible or practical assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment may use industry-based simulation for all or part of the unit where the use of real experience is not practicable.
Assessment in a simulated environment should use evidence collected from one or more of:
demonstration of skills
industry-based case studies/scenarios
‘what ifs’.
Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements.