Assessor Resource

MSS015016A
Implement and monitor reengineering for sustainability

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to production operations that have identified reengineering as a potential strategy for improving sustainability. Where a strategic review of sustainability improvement options is required, MSS015008A Develop strategic sustainability plans, should be selected.

This unit includes the identification of the process for reengineering, the development of the sustainability objectives of the reengineering project, establishment of project objectives, implementation and evaluation.

The reengineering project may involve consultations and participation by customers and suppliers in the value chain.

It would typically be undertaken by a manager or technical specialist who had a major responsibility for sustainability as part of a broader work role, or sustainability may be their primary work responsibility. The manager or technical specialist may undertake this alone or as part of a team.

The technical measurement of operational performance or measurement of emissions or other environmental impact is not covered by this unit.

This unit does not supply the technical skills for undertaking the engineering alterations, such as installation, commissioning and operation of equipment.

This unit of competency covers identifying, implementing and monitoring a reengineering process to achieve a sustainability improvement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

THis unit contains employability skills




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Overview of assessment

A person who demonstrates competency in this unit must be able to compare reengineering to other options for sustainability improvement, facilitate and implement a reengineering study and suggest further improvements.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently apply the skills covered in this unit of competency in new and different situations and contexts. Critical aspects of assessment and evidence include:

comparing reengineering to other possible solutions to sustainability issues

understanding and collecting metrics on current and future process performance

implementing a reengineering process to achieve desired sustainability objectives

using of benefit/cost and brainstorming techniques appropriately.

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or a simulated workplace environment.

Assessment should emphasise a workplace context and procedures found in the candidate’s workplace.

This unit of competency may be assessed with other relevant units addressing sustainability at the enterprise level or other units requiring the exercise of the skills and knowledge covered by this unit.

The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team.

Method of assessment

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The language, literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a work-like environment.

Guidance information for assessment


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required knowledge includes:

benchmarking

process analysis techniques

process improvement methodologies:

kaizen

kaizen blitz

technical optimisation approaches

reengineering

calculation of cost/benefit

brainstorming techniques

cost-benefit analysis techniques

project improvement planning/scheduling

process monitoring and critical measures

root cause analysis and other problem-solving techniques

Required skills include:

communicating and negotiating with internal and external stakeholders

analysing equipment operation and processes for sustainability impacts

brainstorming

planning implementation of a project

undertaking formal problem-solving processes

Process

Process may include:

any manufacturing, administrative, information technology or business process in a manufacturing value chain

Process performance

Process performance must include:

sustainability related performance and should also include other relevant performance measures

Analysis may include:

benchmarking comparisons

comparison with theoretical performance

comparisons with regulatory requirements

examination of operational and maintenance records

consultation with operational and maintenance staff to identify informal history (e.g. excessive effort in ‘work arounds’, and making it work in spite of the system)

conflicts in the organisation

an extremely high frequency of meetings

excessive use of non-structured communication (memos and emails)

Process improvement methodologies

Process improvement methodologies may include:

kaizen

kaizen blitz

technical optimisation approaches

reengineering, including new plant and equipment, modification of existing plant and equipment and changes to specification of product or process

Customer

Customer includes:

the user of what the process produces

Product

Product includes:

goods

services

Desirability ranking

Desirability ranking includes:

direct dollar benefit/cost

customer benefits

stakeholder perception:

shareholders

employees

community

regulators

financial community

other

life cycle improvements

flexibility to adapt to future needs

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Choose a process for improvement 
Analyse process performance 
Compare reengineering approach with other process improvement methodologies 
Confirm the need for reengineering 
Identify stakeholders in the process 
Research and define perceived stakeholder benefit from process 
Translate perceived benefits into product and process specifications 
Collect current available metrics on process performance 
Determine metrics for monitoring future sustainability related and other process performance 
Organise appointment of reengineering team 
Determine impact on suppliers and customers during and after reengineering 
Acquire required resources and authorities to proceed 
Develop descriptions of alternative processes which will deliver required specifications 
Short-list most likely alternatives 
Evaluate short-listed alternatives 
Rank evaluated short-listed alternatives by desirability 
Select preferred option 
Develop implementation plan for preferred option 
Negotiate required resources with relevant stakeholders 
Negotiate timelines and measures/indicators of success with change stakeholders 
Acquire and deploy resources required to achieve agreed responses 
Monitor implementation and take action as required to achieve required responses 
Renegotiate with relevant stakeholders as necessary 
Measure improvements actually obtained 
Identify non-compliances with planned improvements 
Determine additional improvements desirable 

Forms

Assessment Cover Sheet

MSS015016A - Implement and monitor reengineering for sustainability
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

MSS015016A - Implement and monitor reengineering for sustainability

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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