Assessor Resource
MSS405006A
Develop a Balanced Scorecard
Assessment tool
Version 1.0
Issue Date: May 2024
This unit covers the skills needed to develop or improve a Balanced Scorecard and facilitate its use for improving performance in an organisation. The unit covers the development of key performance indicators (KPIs) and type of metrics for a Balanced Scorecard but does not include the technical skills for related information technology (IT) skills.
This unit has a strong emphasis on providing leadership in implementation, determining required performance measures and requires an ability to test the validity of performance measuring and reporting processes.
This unit of competency covers the skills and knowledge required to develop and use a Balanced Scorecard approach for reporting and improving operational performance.
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