Assessor Resource
MSS407005A
Undertake a qualitative review of a process change
Assessment tool
Version 1.0
Issue Date: March 2024
This unit applies intended for team leaders and people with a similar sphere of influence and scope of authority and responsibility and who have knowledge of competitive systems and practices, continuous improvement and locking in improvements. Where this is not the case the following units can be completed to supply the necessary skills:
MSS403001A Implement competitive systems and practices
MSS403002A Ensure process improvements are sustained
MSS403041A Facilitate breakthrough improvements
MSS403051A Mistake proof a production process.
This unit covers the skills required for a qualitative approach to the review of a process change. This unit reviews both intended and unintended consequences of change and the effectiveness of the implementation of the change. For a more quantitative review of a process change refer to MSS407003A Analyse process changes.
This unit is not intended to be applied to a technical or engineering review of a major capital expenditure or similar review.
While this unit covers a qualitative review, some basic mathematics may be required although not sophisticated statistical or mathematical analysis.
This unit may also be applied to service organisations applying competitive systems and practices principles.
This unit of competency covers the skills and knowledge required to review changes made in the operations systems, process or environment to ensure they result in improvement, that gains are maintained and that gains are used as a basis for further gains. The unit includes consensus decision-making and methods for capturing information on implemented changes, including quantitative and qualitative reports and informal talking to people to make sure gains are maintained and ways are found to build on them.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)