Assessor Resource
MSS407006A
Build relationships between teams in an operations environment
Assessment tool
Version 1.0
Issue Date: April 2024
This unit is intended for team leaders and people with a similar sphere of influence/scope of authority and responsibility. It builds on more general competitive systems and practices graduate units and specifically addresses inter-team issues. The unit also encompasses intra-team issues where these are a barrier. The unit envisages a specialist facilitation role in assisting with implementing an organisation competitive systems and practices culture.
It is also about developing a ‘whole of value stream’ view so that there is not competition between individuals or teams, but rather cooperation to achieve organisation and value stream goals with competition being directed towards other organisations competing in the marketplace.
This unit may also be applied to service organisations applying competitive systems and practices principles.
This unit of competency covers the skills and knowledge required to develop an attitude of respect for individuals in teams and trust between individuals, teams, supervisors and management in order to develop a suitable culture for implementing and sustaining competitive systems and practices initiatives.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)