Assessor Resource

NWPGEN012
Support the role and functions of the water industry

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to work effectively in the water industry by understanding the role of water organisations in the community, services they provide, water systems used, the importance of maintaining water quality, and structure of organisations. The ability to understand the water cycle and the link between the services and systems of the water organisation and supply to, and usage by, the consumer is essential to performance.

This unit applies to those working in the water industry.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work under supervision, while performing specific tasks in a range of familiar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify elements of the water cycle

1.1 Describe the natural water cycle.

1.2 Outline human intervention on natural water cycle and its environmental impact.

2. Determine functions of water systems

2.1 Identify streams within water industry.

2.2 Determine functions of each stream.

2.3 Identify how each stream relates to the water cycle.

2.4 Consider sustainable practices.

2.5 Consider ways to increase sources of water supply.

2.6 Identify and describe methods and procedures to maintain water quality.

3. Recognise stakeholders and customers

3.1 Identify customers and services provided to them.

3.2 Identify stakeholders and respective roles.

3.3 Explore and describe the structure of the water industry at local, state, territory and national level.

4. Identify legislative framework

4.1 Identify bodies responsible for establishing and managing standards for water quality.

4.2 Identify relevant guidelines.

4.3 Determine legislative, regulatory and licensing requirements governing the industry and understand their impact.

4.4 Recognise the principles of compliance.

5. Translate into own role in organisational and work context

5.1 Review and describe organisation management structure and role relationships.

5.2 Review and apply organisation key policies and procedures.

5.3 Review and apply standard reporting procedures and identify impact on own work.

5.4 Describe how own role contributes to quality outcomes.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. The candidate must be assessed within the context of at least one of the water industry streams listed in the Range of Conditions. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

identifying system and infrastructure

assessing water sustainability strategies, with reference to the structure of the water industry and water industry services

identifying characteristics of water quality

identifying agencies involved in water management

interpreting the water cycle, sustainable water usage and the testing of water quality

identifying and exploring the meaning of the water cycle and implications for customers

identifying and exploring systems and customer services offered by water industry organisations

identifying the factors which influence customer expectations and satisfaction

identifying and exploring factors that can contribute to sustainable water practices within communities and households

identifying and exploring strategies that can be employed to increase access to water resources

exploring and communicating factors affecting water quality

explaining the roles of particular stakeholders

identifying environmental impacts, potential hazards and types of incidents

describing natural impacts on the water cycles including droughts, floods

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

Basic knowledge of:

relevant policies and procedures

risk management principles

ADWG, recycled water guidelines

environmental impact assessment

agencies involved in water quality management

water quality performance indicators

overview of the water supply system

water hazardous agents and preventative strategies

community and agency roles and responsibilities in monitoring water quality

legal, social, community and environmental requirements

terminology applicable to water industry

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify elements of the water cycle

1.1 Describe the natural water cycle.

1.2 Outline human intervention on natural water cycle and its environmental impact.

2. Determine functions of water systems

2.1 Identify streams within water industry.

2.2 Determine functions of each stream.

2.3 Identify how each stream relates to the water cycle.

2.4 Consider sustainable practices.

2.5 Consider ways to increase sources of water supply.

2.6 Identify and describe methods and procedures to maintain water quality.

3. Recognise stakeholders and customers

3.1 Identify customers and services provided to them.

3.2 Identify stakeholders and respective roles.

3.3 Explore and describe the structure of the water industry at local, state, territory and national level.

4. Identify legislative framework

4.1 Identify bodies responsible for establishing and managing standards for water quality.

4.2 Identify relevant guidelines.

4.3 Determine legislative, regulatory and licensing requirements governing the industry and understand their impact.

4.4 Recognise the principles of compliance.

5. Translate into own role in organisational and work context

5.1 Review and describe organisation management structure and role relationships.

5.2 Review and apply organisation key policies and procedures.

5.3 Review and apply standard reporting procedures and identify impact on own work.

5.4 Describe how own role contributes to quality outcomes.

Streams within the water industry include:

hydrography

treatment

source

networks

trade waste

irrigation

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. The candidate must be assessed within the context of at least one of the water industry streams listed in the Range of Conditions. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

identifying system and infrastructure

assessing water sustainability strategies, with reference to the structure of the water industry and water industry services

identifying characteristics of water quality

identifying agencies involved in water management

interpreting the water cycle, sustainable water usage and the testing of water quality

identifying and exploring the meaning of the water cycle and implications for customers

identifying and exploring systems and customer services offered by water industry organisations

identifying the factors which influence customer expectations and satisfaction

identifying and exploring factors that can contribute to sustainable water practices within communities and households

identifying and exploring strategies that can be employed to increase access to water resources

exploring and communicating factors affecting water quality

explaining the roles of particular stakeholders

identifying environmental impacts, potential hazards and types of incidents

describing natural impacts on the water cycles including droughts, floods

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

Basic knowledge of:

relevant policies and procedures

risk management principles

ADWG, recycled water guidelines

environmental impact assessment

agencies involved in water quality management

water quality performance indicators

overview of the water supply system

water hazardous agents and preventative strategies

community and agency roles and responsibilities in monitoring water quality

legal, social, community and environmental requirements

terminology applicable to water industry

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Describe the natural water cycle. 
Outline human intervention on natural water cycle and its environmental impact. 
Identify streams within water industry. 
Determine functions of each stream. 
Identify how each stream relates to the water cycle. 
Consider sustainable practices. 
Consider ways to increase sources of water supply. 
Identify and describe methods and procedures to maintain water quality. 
Identify customers and services provided to them. 
Identify stakeholders and respective roles. 
Explore and describe the structure of the water industry at local, state, territory and national level. 
Identify bodies responsible for establishing and managing standards for water quality. 
Identify relevant guidelines. 
Determine legislative, regulatory and licensing requirements governing the industry and understand their impact. 
Recognise the principles of compliance. 
Review and describe organisation management structure and role relationships. 
Review and apply organisation key policies and procedures. 
Review and apply standard reporting procedures and identify impact on own work. 
Describe how own role contributes to quality outcomes. 
Describe the natural water cycle. 
Outline human intervention on natural water cycle and its environmental impact. 
Identify streams within water industry. 
Determine functions of each stream. 
Identify how each stream relates to the water cycle. 
Consider sustainable practices. 
Consider ways to increase sources of water supply. 
Identify and describe methods and procedures to maintain water quality. 
Identify customers and services provided to them. 
Identify stakeholders and respective roles. 
Explore and describe the structure of the water industry at local, state, territory and national level. 
Identify bodies responsible for establishing and managing standards for water quality. 
Identify relevant guidelines. 
Determine legislative, regulatory and licensing requirements governing the industry and understand their impact. 
Recognise the principles of compliance. 
Review and describe organisation management structure and role relationships. 
Review and apply organisation key policies and procedures. 
Review and apply standard reporting procedures and identify impact on own work. 
Describe how own role contributes to quality outcomes. 

Forms

Assessment Cover Sheet

NWPGEN012 - Support the role and functions of the water industry
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Assessment Record Sheet

NWPGEN012 - Support the role and functions of the water industry

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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