Assessor Resource

NWPTRD024
Establish connections of water and wastewater systems

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to establish the connection conditions of new water, waste water and recycled water conditions by assessing the hydraulics and infrastructure capacity.

This unit applies to those working as trade waste officers within the water industry with a specific responsibility for managing applications and approvals for connection requests.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently as part of a team making independent decisions while performing sophisticated tasks in a range of familiar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan and prepare for establishing connections

1.1 Respond to customer enquiries regarding applications for new connections.

1.2 Advise customer of the procedures involved in processing and approving and monitoring applications.

2. Evaluate connection application

2.1 Identify and confirm the location and nature of the work to be assessed from the job specifications.

2.2 Review the property conditions and assess the issues that affect connection.

2.3 Prioritise work load to ensure compliance with KPI requirements.

2.4 Notify the relevant organisations and individuals who will be affected by the work.

3. Assess the infrastructure capacity

3.1 Assess local infrastructure with the use of relevant database systems.

3.2 Assess utilities assets to determine suitability for connection.

3.3 Determine the impacts on the infrastructure.

3.4 Apply connection requirements.

4. Conduct hydraulic assessment

4.1 Review connection attributes.

4.2 Apply delegations and approvals controls.

4.3 Conduct community and stakeholder consultation.

4.4 Determine the connection conditions.

5. Maintain connection records

5.1 Compile assessment findings into information systems.

5.2 Prepare and store business and customer documentation in information systems for access and review.

5.3 Complete customer requests and generate compliance data.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting and reviewing hydraulic, architectural and site plans

identifying and evaluating trade waste processes

interpreting and evaluating sample analysis data

developing monitoring plans

managing stakeholders

exercising judgement when revising work

managing change in customer demands

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

relevant legislation

relevant enterprise policies and procedures for connection management, customer connections and metering guides and supplier instructions

water quality parameters of significance to the wastewater system

basic hydraulics

property spatial information

property creation processes

basic knowledge of wastewater collection, treatment and disposal systems

investigation procedures

customer expectations and requirements

WHS

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan and prepare for establishing connections

1.1 Respond to customer enquiries regarding applications for new connections.

1.2 Advise customer of the procedures involved in processing and approving and monitoring applications.

2. Evaluate connection application

2.1 Identify and confirm the location and nature of the work to be assessed from the job specifications.

2.2 Review the property conditions and assess the issues that affect connection.

2.3 Prioritise work load to ensure compliance with KPI requirements.

2.4 Notify the relevant organisations and individuals who will be affected by the work.

3. Assess the infrastructure capacity

3.1 Assess local infrastructure with the use of relevant database systems.

3.2 Assess utilities assets to determine suitability for connection.

3.3 Determine the impacts on the infrastructure.

3.4 Apply connection requirements.

4. Conduct hydraulic assessment

4.1 Review connection attributes.

4.2 Apply delegations and approvals controls.

4.3 Conduct community and stakeholder consultation.

4.4 Determine the connection conditions.

5. Maintain connection records

5.1 Compile assessment findings into information systems.

5.2 Prepare and store business and customer documentation in information systems for access and review.

5.3 Complete customer requests and generate compliance data.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting and reviewing hydraulic, architectural and site plans

identifying and evaluating trade waste processes

interpreting and evaluating sample analysis data

developing monitoring plans

managing stakeholders

exercising judgement when revising work

managing change in customer demands

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

relevant legislation

relevant enterprise policies and procedures for connection management, customer connections and metering guides and supplier instructions

water quality parameters of significance to the wastewater system

basic hydraulics

property spatial information

property creation processes

basic knowledge of wastewater collection, treatment and disposal systems

investigation procedures

customer expectations and requirements

WHS

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Respond to customer enquiries regarding applications for new connections. 
Advise customer of the procedures involved in processing and approving and monitoring applications. 
Identify and confirm the location and nature of the work to be assessed from the job specifications. 
Review the property conditions and assess the issues that affect connection. 
Prioritise work load to ensure compliance with KPI requirements. 
Notify the relevant organisations and individuals who will be affected by the work. 
Assess local infrastructure with the use of relevant database systems. 
Assess utilities assets to determine suitability for connection. 
Determine the impacts on the infrastructure. 
Apply connection requirements. 
Review connection attributes. 
Apply delegations and approvals controls. 
Conduct community and stakeholder consultation. 
Determine the connection conditions. 
Compile assessment findings into information systems. 
Prepare and store business and customer documentation in information systems for access and review. 
Complete customer requests and generate compliance data. 
Respond to customer enquiries regarding applications for new connections. 
Advise customer of the procedures involved in processing and approving and monitoring applications. 
Identify and confirm the location and nature of the work to be assessed from the job specifications. 
Review the property conditions and assess the issues that affect connection. 
Prioritise work load to ensure compliance with KPI requirements. 
Notify the relevant organisations and individuals who will be affected by the work. 
Assess local infrastructure with the use of relevant database systems. 
Assess utilities assets to determine suitability for connection. 
Determine the impacts on the infrastructure. 
Apply connection requirements. 
Review connection attributes. 
Apply delegations and approvals controls. 
Conduct community and stakeholder consultation. 
Determine the connection conditions. 
Compile assessment findings into information systems. 
Prepare and store business and customer documentation in information systems for access and review. 
Complete customer requests and generate compliance data. 

Forms

Assessment Cover Sheet

NWPTRD024 - Establish connections of water and wastewater systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

NWPTRD024 - Establish connections of water and wastewater systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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