Assessor Resource

POLAUX002
Assist police with members of a culturally specific community

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills required to apply cultural knowledge to support police engagement with members of culturally specific communities.

This unit applies to those working as police liaison officers operating within a policing environment.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those relating to codes of conduct.

Those undertaking this unit would work autonomously or under supervision with responsibility for their own functions and outputs. They would defined tasks within established parameters and would develop solutions in mostly predictable contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Assist in maintaining police presence

1.1 Apply cultural knowledge to facilitate police interaction with community.

1.2 Undertake engagement activities in accordance with own role and responsibilities.

2. Assist communication with a culturally specific community

2.1 Identify cultural considerations.

2.2 Provide advice on cultural considerations which may affect interaction between community and police.

2.3 Adjust communication style to explain information.

3. Consult with a culturally specific community

3.1 Identify issues affecting police relations with the community to improve engagement.

3.2 Communicate police service strategies to a community to facilitate feedback.

3.3 Report community concerns and suggestions from community to supervisors.

4. Advise police on culturally specific factors

4.1 Explain cultural considerations and community decision-making practices to enhance police service strategies.

4.2 Identify communication channels to facilitate communication between the community and the police organisation.

4.3 Identify roles of key groups and organisations to establish options for interaction with the community.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

performing consultations with culturally specific communities

adjusting communication style to audience

assisting communication between police and community

using cultural knowledge in interacting with community

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

characteristics of culturally specific community

support agencies and services operating in the community

communication processes and barriers to effective communication

non-verbal communication indications

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Assist in maintaining police presence

1.1 Apply cultural knowledge to facilitate police interaction with community.

1.2 Undertake engagement activities in accordance with own role and responsibilities.

2. Assist communication with a culturally specific community

2.1 Identify cultural considerations.

2.2 Provide advice on cultural considerations which may affect interaction between community and police.

2.3 Adjust communication style to explain information.

3. Consult with a culturally specific community

3.1 Identify issues affecting police relations with the community to improve engagement.

3.2 Communicate police service strategies to a community to facilitate feedback.

3.3 Report community concerns and suggestions from community to supervisors.

4. Advise police on culturally specific factors

4.1 Explain cultural considerations and community decision-making practices to enhance police service strategies.

4.2 Identify communication channels to facilitate communication between the community and the police organisation.

4.3 Identify roles of key groups and organisations to establish options for interaction with the community.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

performing consultations with culturally specific communities

adjusting communication style to audience

assisting communication between police and community

using cultural knowledge in interacting with community

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

characteristics of culturally specific community

support agencies and services operating in the community

communication processes and barriers to effective communication

non-verbal communication indications

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Apply cultural knowledge to facilitate police interaction with community. 
Undertake engagement activities in accordance with own role and responsibilities. 
Identify cultural considerations. 
Provide advice on cultural considerations which may affect interaction between community and police. 
Adjust communication style to explain information. 
Identify issues affecting police relations with the community to improve engagement. 
Communicate police service strategies to a community to facilitate feedback. 
Report community concerns and suggestions from community to supervisors. 
Explain cultural considerations and community decision-making practices to enhance police service strategies. 
Identify communication channels to facilitate communication between the community and the police organisation. 
Identify roles of key groups and organisations to establish options for interaction with the community. 
Apply cultural knowledge to facilitate police interaction with community. 
Undertake engagement activities in accordance with own role and responsibilities. 
Identify cultural considerations. 
Provide advice on cultural considerations which may affect interaction between community and police. 
Adjust communication style to explain information. 
Identify issues affecting police relations with the community to improve engagement. 
Communicate police service strategies to a community to facilitate feedback. 
Report community concerns and suggestions from community to supervisors. 
Explain cultural considerations and community decision-making practices to enhance police service strategies. 
Identify communication channels to facilitate communication between the community and the police organisation. 
Identify roles of key groups and organisations to establish options for interaction with the community. 

Forms

Assessment Cover Sheet

POLAUX002 - Assist police with members of a culturally specific community
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

POLAUX002 - Assist police with members of a culturally specific community

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: