Assessor Resource

POLINV005
Coordinate multi-agency investigations

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to coordinate multi-agency investigations. The content includes the strategic planning and coordination of a multi-agency investigation, its budget and other resources, the identification and provision for operational security of an investigation, and the post-investigation evaluation of the outcomes of such a collaborative investigative exercise.

This unit applies to those working as a police officer in a designated investigation role, in complex police operating environment where multi-agency cooperation is essential to performing a criminal investigation. The working environment would be highly sensitive to multiple risks to operations, participants and assets deployed in the investigation.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to case management, work health and safety (WHS), information management, collaborative relationships, inter-agency contractual arrangements, operational security, financial and people resource management, authority delegations and communications and presentations.

Those undertaking this unit would work autonomously in the management of complex investigations, while collaborating with others in an investigation team. They would be required to possess strong decision making and problem solving skills, leadership abilities and robust communicative competence. They would perform sophisticated tasks in a range of highly sensitive contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan multi-agency investigations

1.1 Identify external agencies relevant to investigations to inform planning.

1.2 Negotiate with external agencies to determine scope, direction, capabilities and roles within investigations.

1.3 Identify investigation objectives and scope to maintain operational focus.

1.4 Develop investigation plans with identified objectives, roles and responsibilities of stakeholders.

1.5 Confirm inter-agency agreements to formalise communication channels and promote shared understanding.

1.6 Address cross-agency enquiries to facilitate coordination.

2. Plan multi-agency budget and resource allocation

2.1 Identify and document resources required for planning purposes.

2.2 Identify access strategies to obtain resources available from external agencies.

2.3 Negotiate with decision makers to access workforce and deployment resources.

2.4 Develop resource management plan to guide multi-agency investigations.

3. Coordinate agencies in crime investigations

3.1 Formalise communication channels between agencies to facilitate flow of information during investigation.

3.2 Formalise command structures, roles and areas of responsibility to facilitate control and coordination of investigations.

3.3 Implement strategies to ensure consistent approaches during investigations.

3.4 Inform agencies of their roles, responsibilities and required outcomes to achieve investigative objectives.

3.5 Manage inter-agency conflicts to achieve investigative objectives.

3.6 Review resource allocations and usage to maximise benefits and agency accountability.

3.7 Monitor expenditure and resource usage throughout investigations to maximise investigative objectives.

4. Implement operational security requirements

4.1 Assess risks to protect individuals, own organisation and external agencies.

4.2 Identify organisational security requirements for planning purposes.

4.3 Implement security arrangements to protect multi-agency interests and assets.

4.4 Monitor and adjust security arrangements to changing circumstances and requirements.

5. Review multi-agency investigation

5.1 Evaluate inter-agency agreements to identify areas of improvement.

5.2 Assess outcomes of multi-agency investigations to determine effectiveness.

5.3 Evaluate flow of information to identify impacting factors.

5.4 Identify performance challenges to improve future multi-agency investigations.

5.5 Communicate review findings to stakeholders.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

designing a multi-agency investigation plan(s) for disclosure to partner agencies

negotiating and documenting multi-agency engagement in investigation(s)

accessing multi-agency resources to implement an investigation(s)

communicating with stakeholders and participants in multi-agency investigation using multiple techniques and tools

delivering reports, presentations and plans within a multi-agency context according to multi-agency protocols and procedures

managing multi-agency information (manually and electronically) in a structured manner for access by all cooperating agencies

coordinating multi-agency personnel to complete an investigation, including adjustment methods to accommodate changing circumstances

demonstrating strategic and operational leadership to complete an investigation

managing a multi-agency investigation budget

conducting, constantly reviewing and reporting on a risk analysis of a multi-agency investigation

identifying and resolving issues to prevent the disruption of a multi-agency investigation

planning and organising work in a multi-agency investigation environment

evaluating the effectiveness of a multi-agency investigation

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

jurisdictional policies and procedures relating to inter-agency collaboration, agreements, resource sharing, privacy, confidentiality, work health and safety, risk management, information management, human resources, financial planning, case management and human resource management

cross jurisdictional legislation that impacts upon the conduct of investigations

high level leadership theory, principles and techniques

complex decision making theory and methods

duty of care and workplace safety responsibilities

resource management principles

operational security principles and practices

advanced project management methods and techniques

internal auditing principles and methods

risk analysis and management theory and practices

advanced investigation planning theory and methods

advanced interpersonal skills including dispute resolution methodology

opportunities, risks and constraints which may hamper the investigation

risk assessment and management techniques

security classifications and requirements

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Consideration must be given to holistic assessment for this unit. Refer to advice in the companion volumes.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan multi-agency investigations

1.1 Identify external agencies relevant to investigations to inform planning.

1.2 Negotiate with external agencies to determine scope, direction, capabilities and roles within investigations.

1.3 Identify investigation objectives and scope to maintain operational focus.

1.4 Develop investigation plans with identified objectives, roles and responsibilities of stakeholders.

1.5 Confirm inter-agency agreements to formalise communication channels and promote shared understanding.

1.6 Address cross-agency enquiries to facilitate coordination.

2. Plan multi-agency budget and resource allocation

2.1 Identify and document resources required for planning purposes.

2.2 Identify access strategies to obtain resources available from external agencies.

2.3 Negotiate with decision makers to access workforce and deployment resources.

2.4 Develop resource management plan to guide multi-agency investigations.

3. Coordinate agencies in crime investigations

3.1 Formalise communication channels between agencies to facilitate flow of information during investigation.

3.2 Formalise command structures, roles and areas of responsibility to facilitate control and coordination of investigations.

3.3 Implement strategies to ensure consistent approaches during investigations.

3.4 Inform agencies of their roles, responsibilities and required outcomes to achieve investigative objectives.

3.5 Manage inter-agency conflicts to achieve investigative objectives.

3.6 Review resource allocations and usage to maximise benefits and agency accountability.

3.7 Monitor expenditure and resource usage throughout investigations to maximise investigative objectives.

4. Implement operational security requirements

4.1 Assess risks to protect individuals, own organisation and external agencies.

4.2 Identify organisational security requirements for planning purposes.

4.3 Implement security arrangements to protect multi-agency interests and assets.

4.4 Monitor and adjust security arrangements to changing circumstances and requirements.

5. Review multi-agency investigation

5.1 Evaluate inter-agency agreements to identify areas of improvement.

5.2 Assess outcomes of multi-agency investigations to determine effectiveness.

5.3 Evaluate flow of information to identify impacting factors.

5.4 Identify performance challenges to improve future multi-agency investigations.

5.5 Communicate review findings to stakeholders.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

designing a multi-agency investigation plan(s) for disclosure to partner agencies

negotiating and documenting multi-agency engagement in investigation(s)

accessing multi-agency resources to implement an investigation(s)

communicating with stakeholders and participants in multi-agency investigation using multiple techniques and tools

delivering reports, presentations and plans within a multi-agency context according to multi-agency protocols and procedures

managing multi-agency information (manually and electronically) in a structured manner for access by all cooperating agencies

coordinating multi-agency personnel to complete an investigation, including adjustment methods to accommodate changing circumstances

demonstrating strategic and operational leadership to complete an investigation

managing a multi-agency investigation budget

conducting, constantly reviewing and reporting on a risk analysis of a multi-agency investigation

identifying and resolving issues to prevent the disruption of a multi-agency investigation

planning and organising work in a multi-agency investigation environment

evaluating the effectiveness of a multi-agency investigation

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

jurisdictional policies and procedures relating to inter-agency collaboration, agreements, resource sharing, privacy, confidentiality, work health and safety, risk management, information management, human resources, financial planning, case management and human resource management

cross jurisdictional legislation that impacts upon the conduct of investigations

high level leadership theory, principles and techniques

complex decision making theory and methods

duty of care and workplace safety responsibilities

resource management principles

operational security principles and practices

advanced project management methods and techniques

internal auditing principles and methods

risk analysis and management theory and practices

advanced investigation planning theory and methods

advanced interpersonal skills including dispute resolution methodology

opportunities, risks and constraints which may hamper the investigation

risk assessment and management techniques

security classifications and requirements

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Consideration must be given to holistic assessment for this unit. Refer to advice in the companion volumes.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify external agencies relevant to investigations to inform planning. 
Negotiate with external agencies to determine scope, direction, capabilities and roles within investigations. 
Identify investigation objectives and scope to maintain operational focus. 
Develop investigation plans with identified objectives, roles and responsibilities of stakeholders. 
Confirm inter-agency agreements to formalise communication channels and promote shared understanding. 
Address cross-agency enquiries to facilitate coordination. 
Identify and document resources required for planning purposes. 
Identify access strategies to obtain resources available from external agencies. 
Negotiate with decision makers to access workforce and deployment resources. 
Develop resource management plan to guide multi-agency investigations. 
Formalise communication channels between agencies to facilitate flow of information during investigation. 
Formalise command structures, roles and areas of responsibility to facilitate control and coordination of investigations. 
Implement strategies to ensure consistent approaches during investigations. 
Inform agencies of their roles, responsibilities and required outcomes to achieve investigative objectives. 
Manage inter-agency conflicts to achieve investigative objectives. 
Review resource allocations and usage to maximise benefits and agency accountability. 
Monitor expenditure and resource usage throughout investigations to maximise investigative objectives. 
Assess risks to protect individuals, own organisation and external agencies. 
Identify organisational security requirements for planning purposes. 
Implement security arrangements to protect multi-agency interests and assets. 
Monitor and adjust security arrangements to changing circumstances and requirements. 
Evaluate inter-agency agreements to identify areas of improvement. 
Assess outcomes of multi-agency investigations to determine effectiveness. 
Evaluate flow of information to identify impacting factors. 
Identify performance challenges to improve future multi-agency investigations. 
Communicate review findings to stakeholders. 
Identify external agencies relevant to investigations to inform planning. 
Negotiate with external agencies to determine scope, direction, capabilities and roles within investigations. 
Identify investigation objectives and scope to maintain operational focus. 
Develop investigation plans with identified objectives, roles and responsibilities of stakeholders. 
Confirm inter-agency agreements to formalise communication channels and promote shared understanding. 
Address cross-agency enquiries to facilitate coordination. 
Identify and document resources required for planning purposes. 
Identify access strategies to obtain resources available from external agencies. 
Negotiate with decision makers to access workforce and deployment resources. 
Develop resource management plan to guide multi-agency investigations. 
Formalise communication channels between agencies to facilitate flow of information during investigation. 
Formalise command structures, roles and areas of responsibility to facilitate control and coordination of investigations. 
Implement strategies to ensure consistent approaches during investigations. 
Inform agencies of their roles, responsibilities and required outcomes to achieve investigative objectives. 
Manage inter-agency conflicts to achieve investigative objectives. 
Review resource allocations and usage to maximise benefits and agency accountability. 
Monitor expenditure and resource usage throughout investigations to maximise investigative objectives. 
Assess risks to protect individuals, own organisation and external agencies. 
Identify organisational security requirements for planning purposes. 
Implement security arrangements to protect multi-agency interests and assets. 
Monitor and adjust security arrangements to changing circumstances and requirements. 
Evaluate inter-agency agreements to identify areas of improvement. 
Assess outcomes of multi-agency investigations to determine effectiveness. 
Evaluate flow of information to identify impacting factors. 
Identify performance challenges to improve future multi-agency investigations. 
Communicate review findings to stakeholders. 

Forms

Assessment Cover Sheet

POLINV005 - Coordinate multi-agency investigations
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Assessment Record Sheet

POLINV005 - Coordinate multi-agency investigations

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