Assessor Resource

PPMQAS420
Co-ordinate in-process quality assurance

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency describes the outcomes required to monitor different aspects of a service, process or facility to detect, correct and ensure that quality standards are being met, in a pulp and paper manufacturing facility.

The unit applies to senior operators and production specialists who co-ordinate in-process quality assurance, within company quality assurance policy, practices and procedures. This typically involves working in a facility with complex integrated equipment and continuous operations.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Identify and monitor critical control points in-process system

1.1. Identify work order, documentation and procedures relating to work health and safety (WHS) procedures, environmental and standard operating procedures (SOP) and housekeeping requirements.

1.2. Identify critical control points in the in-process system to determine priorities for checking and maintaining quality.

1.3. Monitor performance at each critical control point in the in-process system, through inspection and testing, to assure quality and to identify the need for corrective action.

2. Monitor performance in the process system

2.1. Monitor product and process within the in-process quality assurance system and adjust to achieve performance within standards.

2.2. Communicate relevant performance criteria to enable the required action to be taken.

2.3. Inspect product and take action, including process adjustments, reporting to authorised person or rectifying problem, within level of responsibility.

3. Report corrective action

3.1. Record by manual and/or electronic methods, corrective action, in the reporting system, according SOP.

3.2. Communicate corrective action and improved performance to team members

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

co-ordinate in- process quality assurance, at least twice in line with required enterprise intervals, by:

following company policy and procedures for sampling and in-process inspection and testing

identifying the critical control points in the process system to monitor performance

identifying product and process trends from in-process inspections and/or test results

prioritizing corrective action to maintain production and product quality, according to standard operating procedures (SOP)

identifying options to rectify problems with processes and products and adjusting to improve performance according to standards

implementing corrective action or referring to a supervisor

reporting and communicating corrective action and improved performance.

A person competent in this unit must be able to demonstrate knowledge of:

procedures related to own work role and company quality assurance policy, national quality standards and practices, work health and safety (WHS) regulations, environmental procedures, SOP and housekeeping requirements

plant manufacturing operating manuals, enterprise policies and procedures

basic problem-solving techniques related to quality procedures and consistent with level of responsibility

quality assurance problems that need to be addressed through in-process monitoring of production and product

implications of inadequate attention to monitoring process and product quality

roles, responsibilities and steps necessary to isolate and quarantine suspect product

importance of maintaining equipment and instrument calibration

procedures and purpose of inspections and/or test schedules used to maintain specified product quality

steps to take in undertaking corrective actions to respond to defects in production or product quality

action to be taken when actual and/or emerging performance is outside specification limits

the potential environmental impact of out-of-standard performance on customers

communication mechanisms used in the workplace to communicate and report on quality processes.

The following resources must be made available:

access to the full range of equipment required to co-ordinate in-process quality assurance in a pulp or paper manufacturing facility

sample workplace documentation, procedures and reports including SOP, quality procedures, environmental sustainability requirements/practices, plant manufacturing operating manuals, enterprise policies and procedures, test records and permit documents

template documents for recording system information and processes

personal protective equipment suitable for co-ordinating in-process quality assurance

organisational workplace health and safety and standard operating procedures relevant to the job role

relevant personnel for the purposes of communicating information

Competency is to be assessed in the workplace or in a productive environment that accurately reflects performance in a workplace.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Identify and monitor critical control points in-process system

1.1. Identify work order, documentation and procedures relating to work health and safety (WHS) procedures, environmental and standard operating procedures (SOP) and housekeeping requirements.

1.2. Identify critical control points in the in-process system to determine priorities for checking and maintaining quality.

1.3. Monitor performance at each critical control point in the in-process system, through inspection and testing, to assure quality and to identify the need for corrective action.

2. Monitor performance in the process system

2.1. Monitor product and process within the in-process quality assurance system and adjust to achieve performance within standards.

2.2. Communicate relevant performance criteria to enable the required action to be taken.

2.3. Inspect product and take action, including process adjustments, reporting to authorised person or rectifying problem, within level of responsibility.

3. Report corrective action

3.1. Record by manual and/or electronic methods, corrective action, in the reporting system, according SOP.

3.2. Communicate corrective action and improved performance to team members

Not Applicable

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

co-ordinate in- process quality assurance, at least twice in line with required enterprise intervals, by:

following company policy and procedures for sampling and in-process inspection and testing

identifying the critical control points in the process system to monitor performance

identifying product and process trends from in-process inspections and/or test results

prioritizing corrective action to maintain production and product quality, according to standard operating procedures (SOP)

identifying options to rectify problems with processes and products and adjusting to improve performance according to standards

implementing corrective action or referring to a supervisor

reporting and communicating corrective action and improved performance.

A person competent in this unit must be able to demonstrate knowledge of:

procedures related to own work role and company quality assurance policy, national quality standards and practices, work health and safety (WHS) regulations, environmental procedures, SOP and housekeeping requirements

plant manufacturing operating manuals, enterprise policies and procedures

basic problem-solving techniques related to quality procedures and consistent with level of responsibility

quality assurance problems that need to be addressed through in-process monitoring of production and product

implications of inadequate attention to monitoring process and product quality

roles, responsibilities and steps necessary to isolate and quarantine suspect product

importance of maintaining equipment and instrument calibration

procedures and purpose of inspections and/or test schedules used to maintain specified product quality

steps to take in undertaking corrective actions to respond to defects in production or product quality

action to be taken when actual and/or emerging performance is outside specification limits

the potential environmental impact of out-of-standard performance on customers

communication mechanisms used in the workplace to communicate and report on quality processes.

The following resources must be made available:

access to the full range of equipment required to co-ordinate in-process quality assurance in a pulp or paper manufacturing facility

sample workplace documentation, procedures and reports including SOP, quality procedures, environmental sustainability requirements/practices, plant manufacturing operating manuals, enterprise policies and procedures, test records and permit documents

template documents for recording system information and processes

personal protective equipment suitable for co-ordinating in-process quality assurance

organisational workplace health and safety and standard operating procedures relevant to the job role

relevant personnel for the purposes of communicating information

Competency is to be assessed in the workplace or in a productive environment that accurately reflects performance in a workplace.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify work order, documentation and procedures relating to work health and safety (WHS) procedures, environmental and standard operating procedures (SOP) and housekeeping requirements. 
Identify critical control points in the in-process system to determine priorities for checking and maintaining quality. 
Monitor performance at each critical control point in the in-process system, through inspection and testing, to assure quality and to identify the need for corrective action. 
Monitor product and process within the in-process quality assurance system and adjust to achieve performance within standards. 
Communicate relevant performance criteria to enable the required action to be taken. 
Inspect product and take action, including process adjustments, reporting to authorised person or rectifying problem, within level of responsibility. 
Record by manual and/or electronic methods, corrective action, in the reporting system, according SOP. 
Communicate corrective action and improved performance to team members 

Forms

Assessment Cover Sheet

PPMQAS420 - Co-ordinate in-process quality assurance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PPMQAS420 - Co-ordinate in-process quality assurance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: