Assessor Resource

PPMQAS430
Oversee quality assurance process

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency describes the outcomes required to oversee quality assurance process in a pulp or paper manufacturing facility within company quality assurance policy, practices and procedures.

The unit applies to senior operators and production specialists who review product samples, implement process changes and, where necessary, manage changes to operating instructions.This work typically involves complex integrated equipment and continuous operations

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Monitor inspection and test records

1.1. Check and plan work within documentation and procedures, quality procedures, work health and safety (WHS) regulations, environmental and standard operating procedures (SOP), and housekeeping requirements.

1.2. Monitor inspection and test records to verify product quality and to identify performance trends.

1.3. Log in status reports a description of proposals to introduce improved processes and procedures.

2. Review product samples and implement process changes

2.1. Review product samples to ensure inspection and/or test data accurately reflects output.

2.2. Implement post collection procedures according to SOP.

2.3. Introduce and control process changes so that quality assurance requirements are accomplished.

3. Create and/or update operating instructions

3.1. Write operating instructions so that they comprehensively document the details required for competent performance.

3.2. Validate operating instructions under operating conditions to verify their suitability.

3.3. Communicate to team members changed procedures.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

oversee quality assurance, at least twice in line with required enterprise intervals, by:

identifying the relevant policies and procedures on quality assurance

presenting in-process inspection, test and other quality data in the prescribed format according to standard operating procedures (SOP)

monitoring test records to verify product quality and identify performance trends

reviewing product samples to ensure quality of output

identifying and minimising risks associated with samples

implementing process changes to meet quality assurance requirements

reviewing and updating operating instructions to ensure their suitability

communicating changed procedures in written and verbal forms.

A person competent in this unit must be able to demonstrate knowledge of:

procedures and regulations relevant to overseeing quality assurance processes including work health and safety (WHS), environmental and sustainability requirements, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

quality assurance problems that need to be addressed through in-process monitoring of production and product

basic problem-solving techniques related to quality procedures and consistent with level of responsibility

actual or potential problems evident from trend analysis

procedures and appropriate action to rectify problems

post collection and procedure for handling samples

controls associated with a procedure change

actual or potential problems if SOP or their equivalent are non existent

potential environmental impact of out-of-standard performance to their customers.

The following resources must be made available:

access to the full range of equipment required to oversee quality assurance in a pulp or paper manufacturing facility

sample workplace documentation, procedures and reports including SOP, quality procedures, environmental sustainability requirements/practices, plant manufacturing operating manuals, enterprise policies and procedures, test records and permit documents

template documents for recording system information and processes

personal protective equipment suitable for overseeing quality assurance processes

organisational workplace health and safety and standard operating procedures relevant to the job role

relevant personnel for the purposes of communicating information.

Competency is to be assessed in the workplace or in a productive environment that accurately reflects performance in a workplace.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Monitor inspection and test records

1.1. Check and plan work within documentation and procedures, quality procedures, work health and safety (WHS) regulations, environmental and standard operating procedures (SOP), and housekeeping requirements.

1.2. Monitor inspection and test records to verify product quality and to identify performance trends.

1.3. Log in status reports a description of proposals to introduce improved processes and procedures.

2. Review product samples and implement process changes

2.1. Review product samples to ensure inspection and/or test data accurately reflects output.

2.2. Implement post collection procedures according to SOP.

2.3. Introduce and control process changes so that quality assurance requirements are accomplished.

3. Create and/or update operating instructions

3.1. Write operating instructions so that they comprehensively document the details required for competent performance.

3.2. Validate operating instructions under operating conditions to verify their suitability.

3.3. Communicate to team members changed procedures.

Not Applicable

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

oversee quality assurance, at least twice in line with required enterprise intervals, by:

identifying the relevant policies and procedures on quality assurance

presenting in-process inspection, test and other quality data in the prescribed format according to standard operating procedures (SOP)

monitoring test records to verify product quality and identify performance trends

reviewing product samples to ensure quality of output

identifying and minimising risks associated with samples

implementing process changes to meet quality assurance requirements

reviewing and updating operating instructions to ensure their suitability

communicating changed procedures in written and verbal forms.

A person competent in this unit must be able to demonstrate knowledge of:

procedures and regulations relevant to overseeing quality assurance processes including work health and safety (WHS), environmental and sustainability requirements, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

quality assurance problems that need to be addressed through in-process monitoring of production and product

basic problem-solving techniques related to quality procedures and consistent with level of responsibility

actual or potential problems evident from trend analysis

procedures and appropriate action to rectify problems

post collection and procedure for handling samples

controls associated with a procedure change

actual or potential problems if SOP or their equivalent are non existent

potential environmental impact of out-of-standard performance to their customers.

The following resources must be made available:

access to the full range of equipment required to oversee quality assurance in a pulp or paper manufacturing facility

sample workplace documentation, procedures and reports including SOP, quality procedures, environmental sustainability requirements/practices, plant manufacturing operating manuals, enterprise policies and procedures, test records and permit documents

template documents for recording system information and processes

personal protective equipment suitable for overseeing quality assurance processes

organisational workplace health and safety and standard operating procedures relevant to the job role

relevant personnel for the purposes of communicating information.

Competency is to be assessed in the workplace or in a productive environment that accurately reflects performance in a workplace.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Check and plan work within documentation and procedures, quality procedures, work health and safety (WHS) regulations, environmental and standard operating procedures (SOP), and housekeeping requirements. 
Monitor inspection and test records to verify product quality and to identify performance trends. 
Log in status reports a description of proposals to introduce improved processes and procedures. 
Review product samples to ensure inspection and/or test data accurately reflects output. 
Implement post collection procedures according to SOP. 
Introduce and control process changes so that quality assurance requirements are accomplished. 
Write operating instructions so that they comprehensively document the details required for competent performance. 
Validate operating instructions under operating conditions to verify their suitability. 
Communicate to team members changed procedures. 

Forms

Assessment Cover Sheet

PPMQAS430 - Oversee quality assurance process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PPMQAS430 - Oversee quality assurance process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: